Position Summary

Senior Event Coordinator

The Event Enablement team is responsible for virtual/hybrid event consultation, scheduling, production, including post event metrics and analytics, along with in-office scheduling support for various groups. This position provides a unique opportunity to support events on a national level, while providing a specialized focus on office best practices to US and USI. While this role is aligned to a national event specialty team, it’s expected that this role work collaboratively with the respective co-located office, to understand office protocols, culture, and best practices. An Event Coordinator provides client services by assisting users with their video-enabled events; and ensures that the events experience are smooth right from scheduling to the completion of events. 

Responsibilities 
Fosters relationships with customers to ensure effective collaboration, communication and delivery of event requirements.Scheduling, managing, and approving hybrid/video-enabled event requests on a timely basisScheduling, managing, and hosting large-scale Zoom events  Act as an advisor to customers by taking a holistic approach to the overall event scheduling and coordination processProviding consultative support and subject matter expertise to event requestors throughout the request and scheduling process Communicating over email and verbal means with all levels of Deloitte professionals, external vendors, and clientsWorking closely with offices to ensure the best possible outcome for all stakeholdersGathering feedback and provide innovative insightsEscalating urgent situations appropriately to team leadershipPerforming other tasks and special projects as required/assigned by team leadsQualification High school diploma, bachelor’s or associate degree preferredMinimum 3 - 5 years of relevant work experience, ideally in a hospitality or event services environmentExperience with event management and/or scheduling software preferredAdvanced proficiency in Microsoft Office applicationsExcellent written and verbal communication and interpersonal skillsExcellent critical thinking and ability to anticipate needsEffective problem-solving and negotiation skillsCompetencies 
Ability to work independently, in a virtual environment and report to the local office- when needed- for assistance with a broad range of on-site needs and initiatives related to Hybrid meetingsHandle sensitive/confidential information requiring a high level of discretion.Hospitality-minded with excellent customer service skills. Consults and drives the event process on behalf of the customer, providing expertise and guidance to meet event objectivesDemonstrate strong written and verbal communication skillsA passion for building and growing relationshipsAbility to effectively multitaskKnowledge of Microsoft Outlook and calendar managementQuick at learning and using business applicationsManage high volume of work at fast paceHandle confrontation and challenge with easeTake initiative and demonstrate follow throughDemonstrated ability to exercise good judgment and logical thinkingTake initiative and demonstrate follow-throughSolutions-oriented and extremely organizedFlexibility, adaptability and able to juggle multiple projects simultaneously and under tight time constraintsThe Team
The Event Enablement Team is part of Workplace Experience group which consists of event coordinators and schedulers. We operate out of multiple locations across US and Hyderabad, India. Each of us works together to exceed our customers’ expectations by providing timely and high-quality solutions for all requested projects. 
How You’ll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.

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At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.  Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.  Learn more. Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.