Senior Ergonomist/ Program Manager, Global Ergonomics
Amazon
Description
We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join the Worldwide Ergonomics and Safety Experience (WESE) Global Ergonomics Risk Programs team. Are you ready to drive high-visibility, strategic, musculoskeletal disorders (MSD) risk reduction programs as well as leverage Lean methodologies to lead process improvement initiatives? We are expanding our team and looking for a talented Senior Ergonomist/Sr. Program Manager for our field ergonomics team which support our businesses across the globe. We are looking for a motivated, organized self-starter to join as a Sr. Program Manager for the Global Job Rotations Expansion Strategy and Global Ergonomics Partnerships. In this role you will provide technical expertise by applying a variety of scientific techniques, standardized assessments and problem-solving skills to drive innovative solutions for musculoskeletal disorders and optimize performance.
The Sr. Program Manager will be part of the global ergonomics team to foster a global ergonomics partnership and support job rotations for associates across the globe. This Sr. Program Manager will be accountable for multiple VP and Director goals, and will need to work closely with senior leaders in the WHS as well as key partner organizations (e.g., Operations, ACES, AFT, Finance, Legal and Procurement) to ensure success. The Sr. Program Manager will own job rotations, partnership programs and mechanisms used by operations teams. The Sr. Program Manager will help own and launch Job Rotations for safety in multiple BUs across the globe. The Sr. Program Manager also will support in establishing partnerships and work closely with senior leaders to manage MSD risk reduction projects and programs.
Key job responsibilities
You will be successful in this role if you:
1) have demonstrated project ownership that is associate safety related.
2) seek long-term innovative solutions that allow the program to scale.
3) can generate excitement and keep momentum.
4) clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities.
We are seeking a bar-raising candidate who will be able to:
• manage and deliver results on complex projects across multiple organizations.
• map business requirements, understand business process, study and analyze workflows.
• use a variety of ergonomic tools and methods to assess and quantify risk both pre- and post-intervention.
• develop or implement research, investigation, or analysis protocols.
• teach and facilitate training to operations and support teams.
• analyze metrics and behaviors to draw key business insights.
• close the feedback loop between Job Rotations users and partner with cross-functional stakeholders to drive job rotation compliance.
• operate and deliver in a fast-paced environment.
• be available to travel up to 50% of the time.
• manage components of the MSD risk reduction projects through visibility across functional partners developing MSD interventions.
• use knowledge and experience in Amazon warehouse operations/industry as well as excellent technical, problem-solving, and communication skills, to support the Global Ergonomics Risk Programs team.
Basic Qualifications
- Bachelor’s degree in ergonomics, industrial engineering, mechanical engineering, biomedical engineering or related fields with an emphasis in physical ergonomics/occupational biomechanics
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Extencive experience of program or project management
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems
- Experience owning program strategy and end to end delivery
- Experience working with the Staffing Command Center Tool or alternate labor management tools
- Knowledge and skill applying predetermined motion time systems including but not limited to: MTM, MOST, MODAPTS or equivalent.
- Knowledge and skill with CAD applications is advantageous
- Master’s degree in ergonomics, industrial engineering, mechanical engineering, biomedical engineering or related fields with a strong emphasis in physical ergonomics/occupational biomechanics
- Certified Professional Ergonomist (CPE) through the Board of Certified Professional Ergonomists (BCPE), Chartered Institute of Ergonomics and Human Factors (CIEHF), Centre for Registration of European Ergonomists (CREE) or other International Ergonomics Association (IEA) affiliated bodies.
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