About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen is looking for a Senior Engineer with demonstrated expertise in technical writing and documentation. This role demands a strong command of written communication, especially in developing Methods & Procedures (M&Ps), and detailed technical job aides. The ideal candidate brings precision, clarity, and an ability to translate complex engineering processes into comprehensive, actionable documentation.

This role involves extensive inside plant activities, requiring hands-on expertise in high-performance network systems. Responsibilities include performing site surveys to assess infrastructure readiness; installing, provisioning, and commissioning equipment; and executing turnup and testing of advanced networking technologies. The ideal candidate will demonstrate technical knowledge of DWDM systems, Packet Optical Transport Networks (OTN), SONET architecture, and router environments. Success in this role requires a combination of sharp analytical judgment, strong documentation habits, precision, and practical engineering experience within compliance-driven federal programs.

The Main Responsibilities

•Create and maintain clear, scalable technical documentation tailored for federal environments, including:
Standardized Workflows
Methods & Procedures (M&Ps)
Technician-friendly Job Aides
•Develop diagrams, schematics, and equipment layouts using tools such as Microsoft Visio
•Perform detailed site surveys to evaluate infrastructure conditions and project feasibility
•Produce Engineering Design Packages (EDPs) for inside plant (ISP) installations, ensuring alignment with Lumen’s technical proposal standards and federal requirements
•Ensure documents are updated post-deployment and reflect “as-built” conditions
•Collaborate with federal stakeholders, subcontractors, vendors, and internal teams to translate mission requirements into technical solutions
•Conduct comprehensive testing of DS-3, OC-3, OC-12, OC-48, and OC-192 circuits using Bit Error Rate Testers (BERTs), Optical Time-Domain Reflectometers (OTDRs), Optical Power Meters, and other precision optical test equipment
•Ability to execute turnup and testing of DWDM systems, Packet Optical Transport Networks (OTN), SONET platforms, and high-performance router networks
Knowledge, Skills, or Abilities
•Expert-level technical writing skills with ability to develop and edit clear, comprehensive documentation
•Proficiency in using documentation tools such as Microsoft Word, Visio, Excel, and diagramming software for technical schematics and procedural guides
•Strong communication and interpersonal skills, especially in collaborating across remote and on-site teams.
•Excellent project coordination and multitasking abilities in fast-paced field environments
•Familiarity with DWDM, SONET, OTN, and packet optical transport systems
•Demonstrated hands-on experience with Inside Plant (ISP) provisioning, testing, and turn-up
•Ability to interpret and apply engineering standards, perform federal guidelines, and network design principles using alternative analysis, and sound judgement

What We Look For in a Candidate

Security Requirements
•Must be a U.S. Citizen 
•Eligible to obtain and maintain security clearance up to Top Secret (TS) level
•Applicants selected will undergo a government security investigation to determine initial clearance eligibility
Physical Requirements
•Ability to work in both office and field environments, including potential exposure to varying weather conditions 
•Prolonged periods of sitting, standing, walking, and operating computers may be required
•Must be capable of lifting and carrying equipment up to 75lbs.
Education and Experience
•Bachelor’s degree in engineering or a related technical field, or equivalent work experience (8+ years in telecommunications operations & maintenance, installation, and engineering)
•Skilled in creating and revising Engineering Design Plans (EDPs) and As-Built drawings
•Strong understanding of telecommunications installation standards
•Experienced in using telecommunications test equipment, with comprehensive knowledge of testing operations, procedures, and best practices

•    Willingness to travel up to 75% across the continental U.S.
•    Valid driver’s license and ability to pass federal security screening
•    Owns outcomes for high-impact and multifaceted projects and is routinely entrusted with pivotal decision-making responsibilities

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

 

Location Based Pay Ranges:

 

$82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

 

Learn more about Lumen's:

BenefitsBonus Structure

 

#LI-Remote

Requisition #: 339486

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline
08/30/2025