Jd for AV engineer : L2

Customer Site :Lowes Services India

Managing day to day multimedia operations like Video conference call scheduling, managing event setup Audio Video maintenance, and escalation management. 

➢ Basic AV Devices Configuration, testing and commissioning. 

➢ Installation, Testing, Commissioning and maintenance of audio, video and control equipment’s

➢ Responsible for all audio-video conferencing infrastructure and day-to-day operation. 

➢ Handling Organization Town hall events, Virtual Video conferencing training sessions. 

➢ As a member of audio video conferencing team, responsible for all audio-video conferencing infrastructure and day to day operation. 

➢ Coordinating technical audit and ensure the device and the infrastructure is aligned with the standards defined by the business. 

➢ Installation and configuration small, medium rooms, Boardroom, Crisis Management Room, Training Room AV equipment’s with proper AV rack Building. 

➢ Developing and maintaining support documentation including support guides, knowledgebase articles, procedures, and online customer information. Reported on project status, capacity planning. 

➢ As interface with the user, to provide required support for running a conference call and event managing. 

➢ Remote support and maintenance for various systems. 

➢ Troubleshooting to diagnose and resolve the issue related to network connectivity and loses in audio video quality during live VC trainings. 

➢ Manage and control the point to point & Multipoint conferencing through MCU. 

➢ Maintenance and servicing of CHRISTE, Panasonic, Epson all types projectors. 

➢ Applying my excellent troubleshooting skills and my ability to diagnose and resolve issues and recognize priority issues of all AV equipment.