Jd for AV engineer : L2 Customer Site :Lowes Services India Managing day to day multimedia operations like Video conference call scheduling, managing event setup Audio Video maintenance, and escalation management. ➢ Basic AV Devices Configuration, testing and commissioning. ➢ Installation, Testing, Commissioning and maintenance of audio, video and control equipment’s ➢ Responsible for all audio-video conferencing infrastructure and day-to-day operation. ➢ Handling Organization Town hall events, Virtual Video conferencing training sessions. ➢ As a member of audio video conferencing team, responsible for all audio-video conferencing infrastructure and day to day operation. ➢ Coordinating technical audit and ensure the device and the infrastructure is aligned with the standards defined by the business. ➢ Installation and configuration small, medium rooms, Boardroom, Crisis Management Room, Training Room AV equipment’s with proper AV rack Building. ➢ Developing and maintaining support documentation including support guides, knowledgebase articles, procedures, and online customer information. Reported on project status, capacity planning. ➢ As interface with the user, to provide required support for running a conference call and event managing. ➢ Remote support and maintenance for various systems. ➢ Troubleshooting to diagnose and resolve the issue related to network connectivity and loses in audio video quality during live VC trainings. ➢ Manage and control the point to point & Multipoint conferencing through MCU. ➢ Maintenance and servicing of CHRISTE, Panasonic, Epson all types projectors. ➢ Applying my excellent troubleshooting skills and my ability to diagnose and resolve issues and recognize priority issues of all AV equipment.