Senior Employee Relations Partner
Ottawa, Ontario Canada- Hybrid
Position Summary
The purpose of this role is to provide Employee Relations and Engagement HR support services to Thales managers, while ensuring that Thales employees have a diverse, interesting and motivating experience throughout their careers within the Group. The role will be responsible for the delivery of cyclical HR Campaigns and Projects that are well executed, relevant and educational. Shaping employee experience and engagement to move it from being a process to ‘coming alive’ as an interactive career-development experience. The role will also conduct investigations and help build a high performing culture.
Key Areas of Responsibility
Acts as a key Employee Relations Partner for the business & HRBPs, advising as appropriate on employee and manager queries
Provides advice and consultancy to line managers on people management issues including: Performance Management, Disciplinary, and Grievance
Subject Matter Expert (SME) in at least one major specialty within the function, i.e.: Employee Relations, Investigations, Reductions in Force, HR Compliance
Lead the development and delivery of project plans for the annual HR Campaigns (Check-In’s, Salary Review and Talent Review) across multiple BL’s and countries. Including the preparation of communication material and developing different types of training material to match the needs of the audience e.g. new managers. Maintaining consistency across the country and proactively monitor progress and act upon it to ensure successful execution of the relevant campaign and deadlines.
Works directly with supported managers with a focus on continuous leadership development and enhanced employee engagement while providing proactive outreach and support on a variety of items to include; HR policy interpretation, employee and manager coaching, employee education and training, program related issues including performance management, performance improvement plans, compensation queries, etc.
Lead investigations and resolve disciplinary complaints. Conducts effective, thorough and objective investigations, escalating high-risk issues to the appropriate level within the HR organization. Understanding risk and regulatory compliance, advising managers and collaborating with Compliance or Legal as needed
With a good understanding and experience of employment legislation, support the prompt resolution of employee relations issues for employees and recommend proactive measures to minimize related matters – this includes: handling disputes, escalated disability cases, harassment allegations and investigations, including ensuring that managers and HRBPs are kept well informed of all cases and their status
Delivers and provides support for HR programs, activities, policies, procedures and compliance, including: Employee Relations, Onboarding, Leave of Absence, and support functions including MyThales HR Agent and Workday inquiries and support, as well as the creation/maintenance of documentation and content on the intranet (Teams On-Line, Sphere, etc.)
Work closely with HR Shared Services teams to ensure the successful delivery and implementation of HR Projects; e.g. campaigns, change activities, systems implementations, etc.
Support and maintain consistency for all HR activities, proactively monitor progress, and act as appropriate to ensure successful execution of the relevant campaigns and deadlines
Support the Employee Relations Team and the broader HR organization as needed with the day-to-day compliance of policies and queries related to legal cases and investigations
Participate as a member of the larger HR team, in collaboration with HRBPs, HR Operations and COE's to pursue and contribute to HR team objectives, projects and improvement initiatives
Assist on Special Projects and initiatives as required including; project and change management initiative, communications for HR programs and activities, and provides implementation support for change programs and initiatives.
Conducts voluntary employee exit interviews, gathers any relevant information, disseminates gathered information as appropriate while ensuring that the appropriate exit procedures are followed
Coach, support and mentor line managers and employees to ensure equitable and consistent interpretation and application of Thales policies, practices and procedures that create and maintain an engaged employee environment, help create the desired local culture, and minimize organizational risk/cost
Ensures all appropriate and/or required documentation is properly completed, thorough and is properly memorialized for required retention and recall as necessary
As a Senior Employee Relations Partner, will assist and mentor more junior colleagues on complex situations or investigations
Representative of the Crisis Management Team
Can act as delegate for Director and/or Employee Relations Partners as needed
Minimum Qualifications
Bachelor’s degree in a related field of study with a minimum of 8+ years of relevant work experience, including experience in Employee Relations, or Master’s degree with 6+ years of relevant work experience, including experience in Employee Relations, or an equivalent combination of education and experience.
At least 4 years of experience with relevant Canadian employment standards, practices and human rights legislation
At least 4 years of experience leading investigations and resolving disciplinary complaints.
Demonstrated experience Delivering and providing support for HR programs, activities, policies, procedures and compliance, including: Employee Relations, Onboarding, Leave of Absence, and support functions including ServiceNow and Workday inquiries and support, as well as the creation/maintenance of documentation and content on the intranet (Teams On-Line, Sphere, etc.)
Strong interpersonal skills and the ability to handle sensitive and difficult issues professionally and in a confidential manner
Prior experience providing informal coaching to individuals at all levels and influence as appropriate to ensure successful outcomes
Action oriented individual, who demonstrates high accountability, sound judgment and proven decision making abilities
Prior experience working collaboratively with HRBPs, COEs, and customers at all levels, while taking a proactive approach to customer service and building strong professional relationships
Possess a sense of accountability and urgency, and the demonstrated ability to appropriately prioritize work
Strong facilitation and communication skills
Candidates that are bilingual in French or Spanish and/ or are Certified Human Resources Professionals are preferred.
If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!
Special Position Requirements
Physical Environment: Hybrid work environment (Office and Remote) with a current expectation of at least three (3) days working from within the office each week.
Travel: Anticipated business travel estimated at less than 10% annually, both domestically and internationally.
Why Join Us?
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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian Enhanced Reliability security clearance.