The NetSuite AI Group (ns-ai) is seeking for a senior leader in Product Management to lead the product management team. The Product Director is responsible for overseeing the development and success of AI/ML product and product features. This individual will lead the ProdM team to collaborate closely with cross-functional teams to define product strategies, prioritize features, and ensure the delivery of high-quality AI solutions that meet customer needs and drive business growth.

 

Objectives of this role

To lead product development and management for ns-ai, focusing on Machine Learning and AI.

 

Responsibilities

Define and Execute Product Strategy Lead the ProdM team to Develop and communicate a clear AI product vision and strategy for NetSuite. Conduct market research, competitive analysis, and gather customer feedback to inform product direction. Lead product development of an ns-ai API and services to support the internal product engineering team in putting AI features into their products. Identify opportunities for innovation and differentiation within the NetSuite product portfolio. Customer-Centric Approach Product Development and Roadmap Management Cross-Functional Collaboration Continuously engage with customers to understand their pain points, needs, and expectations. Translate customer insights into actionable product improvements, features, and user experiences. Conduct user acceptance testing and gather user feedback during product development. Lead the team to collaborate with engineering, design, and other stakeholders to create and manage the product roadmap. Prioritize features and enhancements based on customer needs, market trends, and business goals. Create detailed product requirements, user stories, and acceptance criteria. Work closely with engineering, design, QA, and other teams to ensure timely and successful product development. Foster a collaborative environment that encourages open communication and knowledge sharing. Provide leadership and guidance to the ProdM team as well as the cross-functional teams throughout the product lifecycle.

 

Required skills and qualifications

Proven experience of 8+ years as a Product Manager in the business software domain. Strong understanding of ERP systems, modules, and business processes. Strong understanding of Machine Learning and AI domain and commercial products. Good understanding of Generative AI, LLM, fine tuning, and prompt engineering. Global leadership skills to form diverse business and engineering teams. Excellent problem-solving skills and ability to make data-driven decisions. Exceptional communication and interpersonal skills to collaborate effectively with diverse teams. Demonstrated ability to lead and influence cross-functional teams. Experience with Agile methodologies and product management tools. Familiarity with industry best practices and emerging trends in ERP solutions.

 

Preferred skills and qualifications

Proven leadership in forming and leading ProdM teams. Demonstrable experience of leading customer-facing product development in a large enterprise. Good experience in product marketing and designing go-to-market strategies. Bachelor’s degree (or equivalent) in engineering and business administration, or related discipline is preferred but not mandatory.

 

What we offer

Agile environment – collaborative culture backed by a strong enterprise. Strong professionals around you that will help to accelerate your growth. Continuous career development: we actively encourage and celebrate internal promotions. High-impact learning culture: free access to online learning platforms and regular in-house training sessions and tech talks. Lunch & Learns: share your interests with others and learn from them.  Diverse special interest groups that provide opportunities for networking and exchange of ideas across the company.

Flexible PTO.