JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Overview
We are seeking a Senior Director of Internal Communications to lead our global internal communications strategy and manage our enterprise-wide communications channels and platforms. In this highly visible role, this senior leader will develop and execute compelling, globally coordinated, multi-channel communications that drive employee engagement and support JLL's strategic priorities across the entire organization. They will work with senior leadership to provide vital communications support for major change initiatives and strategic projects.

This individual will champion JLL's brand, purpose, culture and values, positioning JLL as an employer of choice and the premier global corporate real estate services provider. The position requires a focused, creative, forward-thinking and solutions-oriented professional with extensive experience working in a global organization and the ability to align communications with business priorities while maintaining a strong focus on employee experience.

While the role has several direct reports, this individual will be comfortable collaborating with other communications teams, including corporate functions communications, public relations and digital teams, and leveraging shared resources to deliver impactful communications.

This position reports to JLL's Global Head of Corporate Communications and will be located in Chicago or London.

Key Responsibilities

Develop and lead the implementation of a comprehensive, enterprise-wide internal communications strategy that supports JLL's business objectives and enhances employee engagementOversee the management and optimization of all internal communications channels and platforms, ensuring consistent messaging and maximum effectivenessOversee development of strong programme of engaging enterpise-wide news and content which brings the company and its strategy to life for colleagues and helps build a One JLL cultureDesign and execute transversal internal campaigns that reach across the entire organization to drive awareness, understanding and action on key enterprise initiativesCollaborate closely with senior leadership to develop and deliver impactful messaging for highly confidential and strategic projects, providing critical communications support for change management initiatives, major strategy rollouts, and transformative shifts in organizational direction.Lead the evolution of our internal communications channels, introducing innovative approaches and new technologies to enhance reach and engagementEstablish governance, best practices and measurement frameworks for internal communications channels to ensure consistency, quality and effectivenessDrive collaboration between various communications teams to ensure alignment and consistency across all internal communicationsLead measurement and analysis of internal communications effectiveness, using data to continuously improve approach and demonstrate valueManage and develop a team of communications professionals, fostering a culture of creativity, excellence and continuous improvement

Qualifications

Bachelor's Degree (English, Journalism, Communications, Public Relations) with superior writing and problem-solving skills10+ years' experience in internal communications, including channel management and enterprise-wide campaign developmentProven experience in developing and implementing effective internal communications strategies in a large, global organizationDeep expertise in managing multiple communications channels and platforms, with knowledge of best practices and emerging trendsA quick, strategic and creative thinker with demonstrated success in translating broad concepts and ideas into clear, multi-channel communicationsOutstanding executive presence and comfort interacting with senior executivesExperience leading cross-functional communications initiatives that span an entire organizationStrong understanding of employee engagement principles and how communications can drive cultural changeSuperb written, digital and verbal communication skills, with the ability to craft engaging messages that resonate across diverse audiencesProven track record working collaboratively across fast-paced and entrepreneurial global, matrix-oriented organizationsExpert stakeholder management skills and ability to navigate company dynamics and structureProven leadership and coaching experience that fosters an environment of inclusion, problem solving, and attracts and retains superior talentAbility to work within a deadline-driven environment and manage multiple complex tasksPassion for bringing simplicity and continuous improvement to all aspects of workExperience with communications measurement and analytics

Key Attributes

Someone who is strategic and hands on, advises and adapts, plans and executesEnthusiastic, dynamic and versatileStrong business acumen and knowledge of the external marketApproachable and client-service orientedExcellent interpersonal communication skills, verbal and writtenClear, coherent and confident communicator – able to influence and advise, make compelling recommendationsAttention to detail and a focus on high qualityInnovative mindset with the ability to identify and implement new communications approaches

Estimated total compensation for this position:

139,400.00 – 185,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.