Belfast, United Kingdom
21 days ago
Senior Director, Software Engineering

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

What you will be doing:

At Global Payments, we build the technology that handles billions in payments each year. This is the core of our business. We want to make it easier for our teams to build great products and get them into the hands of our customers faster.  

This role will lead the Integrated Payments team who deliver software that runs our terminals and payment gateway system itself. It's an end to end role that will own the process started by receiving a message from the point of sale, through reading the card and pin to processing the messages on the payment gateway before sending the transactions downstream to the acquiring banks systems.

We need someone who will lead & motivate our internal and off-shore engineering teams, to continuously evolve the technology and our processes to deliver on the needs of our customers.  This position requires a solid technical background with great leadership qualities.

What will you be responsible for:

We’re all about empowering people; you will lead, motivate and mentor a team of experienced engineers of all types who are creating innovative solutions and products

You will be the technical owner of a number of platforms in our Integrated Payment space which serve hundreds of thousands of merchants and processes 10s of billions in payments each year  

You will lead the Belfast site, working with supporting organisations like finance, HR, facilities and IT to support the Engineering team members

We are proud of our Product; you will lead the delivery of quality software solutions for our Product roadmap

Setting and enforcing code and test quality standards

Challenging estimates and technical solutions

Ensuring the delivery sprint commitments within releases

Ownership of metrics for performance - e.g. cycle time, code coverage, build failures, team efficiencies

We do things right and challenge the status quo; you will drive the adoption of best in class, large scale software development and delivery disciplines including:

Agile, DevOps, Continuous Delivery

Continuous Integration practices such as branching strategy, etc

Test strategies such as BDD/TDD, quality frameworks, test automation, etc

We’re a collaborative bunch; you’ll work closely with all parts of the organisation

Working with our Security team to ensure compliance to policies, guidelines, processes and technology controls with an emphasis on streamlining these to maintain fast feedback loops

Liaising with our Architecture team on the product roadmap, development issues, application architecture, etc. to ensure priorities are correct for speed of delivery

Liaising with our Product Management to ensure the product roadmap fits with the IT delivery strategy, e.g. user stories, incremental approach, etc.

What qualities you will bring: 

Technical Expertise

Strong technical background with 15+ years in software development roles

In-depth understanding of agile, CI/CD and DevOps principles

Broad exposure to development tools used for Agile development 

Demonstrated experience in owning a high performance, highly scalable and highly reliable system, ideally but not required to be in the financial or payment space

Leading, Planning & Delivery

Experience in a management and mentoring role, 5+ years

Experience in managing a geographically diverse department of ~100 contributors 

Demonstrated experience in building a strong outcome focused culture

Previous experience of implementing DevOps and CI/CD with full understanding of best practice

Strong application process flow and problem solving techniques

Outstanding analytical skills, self-motivated, high performing and goal oriented

Excellent knowledge of the metrics required to steer an effective engineering team

Innovation

Ability to innovate by challenging the status quo and come up with imaginative ways of doing things more effectively

Communication Skills

High levels of software engineering literacy and communication skills to engage and motivate engineering teams across development & quality assurance disciplines

Strong customer focus and ability to think about the impact of actions on the customer

It also helps if you have:

Working experience of our Application stacks (primarily C# & MSSQL Or C++ on payment terminals),  etc.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

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