About the Team It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents. Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain. Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are. About the Location Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive. About the Job The Senior Director of SAP Strategy & Operations will lead the transformation of PetSmart’s SAP ECC Migration to S4/HANA.This role requires deep understanding of Retail operations and the SAP’s product Eco-System. Experience with large transformation within SAP is desired to ensure success of the program. Visa sponsorship is not available for this position. This position in onsite in our Phoenix Home Office. This role will also have responsibility to ensure current ECC environment is operating to our expected SLA while migration is taking place. Therefore, this role will need to ensure no disruption to the business while also ensuring current and future business requirements are incorporated into the overall SAP solution. Reporting to this role will be SAP Development, SAP Basis Team and all SAP functional support; HR, Finance, FP&A and Supply Chain This role also has overall responsibility for EDI traffic for PetSmart. Project Management: Create and execute on the SAP S4/HANA Roadmap Development and Business Case. Develop and gain approval for necessary multiple year migration of PetSmart’s ECC Environment to S4/HANA. Ensure migration activities are identified and planned as a part of PetSmart’s ERP Modernization program while maintaining our compliance through SOX and GNFR where required. Build and maintain SAP Migration Leadership Program; Necessary program will include Executive Steering team that includes all necessary Vendors to make program successful. A successful program will also identify risks and necessary workstreams including change management. Process Improvement: Where appropriate ensure that PetSmart’s retail operations are optimized and fit into the S4/HANA process, maintaining standard SAP functionality and a “clean core” where possible. Support and lead where necessary System Integrators to ensure the success of the migration. Responsible for maintaining SOX compliance related to separation of duties where needed, and support CISO in compliance activities. Accountable for ensuring the integrity and compliance of all licensing activities within assigned scope Budgeting: Accountable for IT planning and cost inputs to business case development. Work with leadership teams to identify technology changes necessary for project and provides inputs to resources, timeline, and cost estimates to complete project work. Manage OG&A expenditures and planning to ensure adherance to financial forecasts. Prioritization: Lead collaboration and communication with business stakeholders, necessary vendors (SAP) and internal Technology Partners. Shape and challenge the demand, priorities and expectations of business leaders utilizing the platform and applications. Continually assess the impact of emerging SAP technologies against strategic business needs and interpret business value for the leadership team in a consultative capacity. Drive visibility and knowledge of new product enhancements and long-term SAP systems roadmap. Talent management: Provide oversight and direction to entire SAP and EDI teams to ensure individual performance and career growth. Support & Enhancement: Through a focus on quality, ensure stability and health in implementation, maintenance, and enhancement of technology and related processes. Integration: Lead integration between processes and functional SAP capabilities with a bias for holistic process design and standardized solutions to minimize customization and duplication. Qualifications 15+ years experience SAP landscapes, finance and HR business and system processes Experience with SAP, Avalara, OpentText - VIM, Riskonnect, Cadient, SuccessFactors, OpenText EDI VAN, BlackLine About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil’ Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/ Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/ Explore PetSmart Benefits here: https://benefits.petsmart.com/ If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.