Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Senior Director, Global D&A Operations will be instrumental in driving operational excellence and ensuring the effective execution of key strategic initiatives across the global Data & Analytics (D&A) organization. This role will optimize Key Performance Indicators (KPIs) and enhance D&A transparency and knowledge sharing across centers of excellence (COEs), business units (BUs), and countries (GEOs), contributing directly to the organization's global success. This role requires close collaboration with global D&A leadership, corporate teams, and other key stakeholders to ensure alignment and drive operational efficiency.

Reporting to the VP of Global D&A Operations, the Senior Director will be responsible for ensuring the efficient and effective implementation of operational processes, supporting strategic initiatives, and driving data-driven decision-making. This role demands a strong operational mindset, exceptional analytical skills, and the ability to collaborate effectively with diverse, cross-functional teams.

Equifax has a hybrid work schedule that allows for 2 days of remote work (Monday and Friday), with 3 days onsite (Tuesday, Wednesday, Thursday) every week.

This role reports to our office in Alpharetta, Georgia (JVW).

This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support. 

This is a direct-hire role and is not open to C2C or vendors.

What you will do:
 

Optimize D&A KPIs:

Continuously improve and optimize KPI and revenue reporting across all BUs and GEOs, including the development of dashboards and automation of reporting processes.

Identify opportunities for impactful business improvements by analyzing KPI trends and collaborating with BUs and GEOs to develop and execute action plans.

Create and communicate standardized definitions and methodologies for KPI tracking.

Analyze and report on the impact of D&A KPIs on key business metrics, demonstrating quantifiable results.
 

Drive Executive Communications and Engagement:

Support the orchestration and execution of D&A executive meetings, board meetings, and Town Halls.

Craft compelling narratives and presentations, including preparation of materials and reports for executive meetings, that communicate D&A’s value and impact to various internal and external stakeholders, including senior leadership, strategic customers, and the Equifax Board of Directors.
 

Drive D&A Transparency and Knowledge Sharing:

Develop and implement impactful communication strategies and facilitate knowledge sharing and collaboration across BUs and GEOs to share D&A progress and areas for improvement across the organization, driving operational efficiency and adoption of best practices.

Standardize and optimize reporting processes for D&A performance, including key results and strategic initiatives, and provide support for ad-hoc analysis and reporting requests, ensuring clear and consistent communication to relevant stakeholders.

Track and report on the progress of key initiatives outlined in the Strategy Playbook.
 

Enhance Operational Effectiveness:

Help develop, refine, and improve the operating model for the Global D&A organization.

Identify and implement initiatives that improve operational efficiency and productivity.

Partner and interact with D&A leaders and corporate teams on a regular cadence to ensure alignment.

What experience you will need:

Bachelor's degree in Business Administration, Economics, Finance, Mathematics, Statistics, or related quantitative field.

Master of Business Administration (MBA) required.

7+ years of related work experience. 

Comfort with developing compelling presentations to senior executives, including c-suite.

Proven ability to influence and collaborate effectively with cross-functional teams in a global, matrixed environment.

Proven experience in implementing and managing operational processes and reporting systems.

Strong experience with data analysis, visualization, and reporting.

Excellent verbal, written and interpersonal communication skills.

Strong proficiency in G Suite (Docs, Sheets, Slides, etc.).

Excellent project management skills and ability to manage multiple priorities.

What could set you apart

Experience working for a top management consulting firm, with a proven track record of (a) leading operations projects while working across multiple stakeholder groups and (b) developing and deploying data-driven operational strategies.

Industry experience in Financial Services (can be within consulting at a financial services client).

High energy, with strong will and ambition to learn and work on new things.

Experience implementing and optimizing KPI programs.

Experience working with KPI management and reporting tools.

Experience with automation and process improvement initiatives.

Demonstrated ability to drive operational efficiency and effectiveness.

Experience with business intelligence tools.

Experience with AI-driven data analysis and reporting tools.

Experience with change management principles and practices.

#LI-Hybrid

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We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-Atlanta JV White

Function:

Function - Project, Program and Process Management

Schedule:

Full time