At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Zelis is seeking a transformative Senior Director of Automation Engineering to lead our enterprise automation strategy. This critical leadership role will oversee the end-to-end lifecycle of RPA programs across the organization, with a specific focus on scaling and optimizing UiPath-based solutions. You will be responsible for restructuring and growing a high-performing Robotic Process Automation (RPA) team, delivering measurable outcomes through intelligent automation, and embedding RPA capabilities into the DNA of our business operations. If you have a track record of rebuilding and maturing automation teams, aligning automation portfolios with business priorities, and leading UiPath implementations at scale — we want to hear from you. Key Responsibilities + Lead, restructure, and scale Zelis’ Robotic Process Automation practice, with direct oversight of internal and external UiPath development teams. + Set the strategic vision for enterprise automation, aligning it with business outcomes and stakeholder needs across product, operations, and technology. + Refactor existing RPA teams and processes, identifying opportunities to increase velocity, standardize frameworks, and improve reliability. + Build and manage a high-performing RPA Center of Excellence (CoE) including solution architects, developers, and business analysts. + Champion a robust automation pipeline intake and prioritization process, working cross-functionally with senior business leaders to ensure alignment with corporate objectives. + Define and enforce best practices for automation development, including exception handling, logging, security, and reusability. + Drive the adoption of UiPath’s platform capabilities, including Automation Hub, Orchestrator, Studio, and AI Center. + Monitor and report on automation performance metrics (ROI, accuracy, time savings) and continuously optimize for scale. + Evaluate and integrate intelligent automation tools (AI/ML, OCR, NLP) to augment RPA workflows. + Serve as a thought leader and advocate for automation across the organization. Qualifications and Experience + 10+ years of experience in technology leadership roles, with 5+ years in RPA leadership roles. + Proven expertise in UiPath implementation at scale, including advanced knowledge of UiPath Orchestrator, Studio, and governance models. + Demonstrated experience restructuring teams and automation delivery processes, building from the ground up or turning around underperforming functions. + Strong experience leading cross-functional teams, with a track record of building and mentoring high-performing RPA teams. + Experience leading vendor partnerships and managing global development resources. + Familiarity with Agile/Scrum delivery, DevOps for RPA, and automation pipeline management tools. + Deep understanding of business process optimization, workflow design, and automation use case identification. + Excellent stakeholder management skills, able to translate business needs into automation opportunities. + Optional but strongly preferred: experience in regulated industries such as healthcare, fintech, banking, insurance, or financial services, where automation must align with compliance, privacy, and security requirements. Preferred Skills + UiPath Advanced Developer Certification or Solution Architect certification. + Exposure to AI/ML or cognitive services to complement RPA. + Understanding of API integration as it relates to process automation. + Background in healthcare payer or provider operations is a plus. + Experience leading India based team members. Why Join Zelis? Zelis is a healthcare fintech company on a mission to modernize the business of healthcare through connected, intelligent technology. As a leader in RPA at Zelis, you will drive automation at scale to create better outcomes for patients, payers, and providers alike. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com . Disclaimer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.