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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking Wealth, HSBC Life, Retail Banking Strategy and COO Digital Transformation.
We are currently seeking a high calibre professional to join our team as a Senior Digital Product Management.
Principal Responsibilities
In this role you will
Be the product owner, lead the strategic planning and execution of data driven product development, covering OpenAPI initiativesEstablish the product roadmap that can balance the evolving customer needs, regulatory standard and optimizing the business outcomes. Develop a cost-efficient and sustainable operating model in running the productWork closely with technology transformation teams to ensure the features are delivered on time and within budget. Be hands-on and remove delivery blockers through taking appropriate actionsLead thinking on mobile journey design, ensuring a seamless and best-in-class customer experience; Own, define and monitor OKRs to evaluate product success (user uptake, data adoption, revenue growth, etc.). Proactively propose and take actions that can out-perform the OKRs by constantly improving the solutions, communication plan and business strategiesPartner with marketing and communication teams to develop go-to-market and commercialisation strategies; Be the thought leader, defining the business use cases riding on OpenAPI initiatives. Partner with retail product and wealth teams to adopt the use casesTogether with data scientists and engineers, draw actionable insights from data ecosystem that can benefit the business and improve customer experienceMaintain a strong product proposition via evaluating customer feedback, analysing market trend and adopting emerging technologies for the productCollaborate with risk teams, eg. compliance and legal, to ensure the product and use cases comply with the product governance, data privacy law and related regulatory requirements; Deliver the evolving regulatory requirements and take informed decisions to minimize customer and business impact