Provide technical support to all staff for computer systems, software, and hardware
Install, configure, and troubleshoot, Operating Systems (Windows, MacOS), workstation hardware, user applications & software, computer peripherals, connectivity, permissions, and conference room issues.
Ensure that work is carried out within agreed service level agreements (SLAs) and in accordance with department policies. Communicate technical information to both technical and nontechnical personnel
May participate in projects relating to any aspect of end user technologies or standards.
Identify potential system & operational improvements and present these to senior technicians and management for consideration and implementation
Provide feedback on documentation and processes to leadership
Explain and document all technical issues in assigned tickets

Pay for this position is between: $27.50-$34.58/hr

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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