Richmond, VA, United States
18 hours ago
Senior Designer - User Experience

As the Senior Designer - User Experience, you will build intuitive, essential, and delightful experiences for internal and external stakeholders. Your primary focus will be creating, optimizing, and consolidating dashboards into more wholistic products, serving both internal and external stakeholders, and enabling them to effectively manage insights, decisions and next steps related to critical areas of business.

 

Responsibilities:

Design Development

Apply advanced design principles and best practices to create visually appealing and cohesive experiences across our platform. Drive aesthetics and contribute to design projects from concept to completion. Ensure designs are delivered on time and as expected. Manage and execute all stages of the design: inception through final implementation, including idea creation, workflow diagrams, and interaction design. Deliverables include wireframes, design comps, interactive prototypes, among others. Leverage visuals and interactive prototypes that effectively communicate complex concepts within the organization.

User-Centric Design

Champion user-centric design; actively participate in the creative process collaborating with cross-functional partners to propose innovative ideas and strategies. Lead customer interviews, user research, competitive analysis, and usability testing, providing expert insights to refine design solutions. Drive informed design decisions and improvements leveraging research, user feedback, and usability testing results. Collaborate with key internal stakeholders to gather feedback, translating it into actionable design enhancements. Provide expertise on accessibility and support compliance testing and product remediation within the context of business objectives.

Technical Acumen

Expertly collaborate with cross-functional partners to review and analyze user data, providing valuable insights to support design decisions aimed at improving the overall user experience.
 

Qualifications:

Bachelors Degree – Business or related technical field  5+ years of work experience with a focus on product design and UI across a variety of platforms, including Power BI, Power Apps and other cloud based applications (MS Power Pages is a plus) 5+ years demonstrable success as a designer with complex, data-intensive products and services with a strong online design portfolio Ability to thrive in fast-paced, ambiguous environments, with excellent communication and collaboration skills. Deep understanding of product design methodologies and lifecycle, across multiple channels and platforms. User-centered mindset, with experience leveraging design research to uncover insights and inform decisions. Self-sufficient in managing design responsibilities, effectively balancing iterative work against defined milestones with minimal oversight. Proficiency with design systems and tools, including pattern libraries, repositories, and internal communication platforms. General awareness of front-end technologies (JavaScript, HTML/CSS) and how they impact design implementation.
 
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