+ Work with all factories (assembly/fab / logistic center) and cross-functional teams (e.g. Product Engineering, Marketing, Sales, BU, Warehouse, Panning, and CSR) to resolve issues related to customer requests + Drive and provide problem-resolution for recurring and systemic customer issues + Provide customer with Failure Analysis Report and Corrective Action report on time + Work with various cross-functional teams on timely product containment action and disposition taken while waiting for permanent corrective action to resolve customer issues + Support customers with Quality data requests related to part/device qualification by customers, PCN, and generic technical quality data request + Assist customer with factory visit/audit request + Conduct customer meetings on survey and performance measurements such as “QBR” and scorecard meeting + Complete customer EHS related surveys. **onsemi** (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world. **More details about our company benefits can be found here:** https://www.onsemi.com/careers/career-benefits We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.