We are seeking a dynamic and experienced Senior Customer Experience Program Manager (CPM) to join the Copilot Agents+Platform Ecosystem (CAPE) team in the Redmond, WA area. The successful candidate will help us deliver world class Copilot extensibility showcase solutions at leading enterprise customers through scenario development, solution envisioning, architecture, build and value realization of Copilot agents and extensibility-based solutions. As the bridge between customer experience and Copilot engineering, this role requires technical expertise as well as close collaboration across a wide range of engineering and field teams to drive successful customer outcomes with the latest production and pre-production Copilot features and capabilities. It also rewards PMs with agility and comfortable with rapid iteration and working in dynamic and fast-paced environments.

This position is based at the Redmond, WA campus and supports up to 50% work from home and minimum 50% work in the office. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.