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Job Details

This is a key, commercially focused, role within the Customer Finance team. Through operating and developing Alliance Healthcare’s existing credit risk management techniques, the job holder will help to protect the company’s bottom line profit through; preventing unnecessary risks / excessive exposures being incurred identifying potential losses in advance of them occurring and proposing appropriate action.

Responsibilities:

To be responsible for supporting the Credit Manager in spearheading the continued development and roll out of credit risk management techniques

To effectively manage a team of 4 Credit Controllers

To effectively reduce aged debt in line with agreed objectives

To ‘take the lead’ in reviewing the more contentious/difficult accounts

Effectively maintaining collections on OTC, Cavendish & Alcura Retail ledgers

Maintaining DSO’s with the aim to reducing

Regular one to one’s & team meetings

Carrying out bi annual appraisals

To provide support/coaching to junior team members as and when required

To ensure the collection of confidential information is coordinated properly and effectively

To communicate to the customer why we need certain information, thus ensuring absolute clarity

Establish, maintain and improve effective communications both internally and externally

To ensure that Regulatory, Reputational and Financial Risks are all taken into account in every review

Regular customer and branch visits as and when required throughout the UK

Frequent visits to our Agency Partners to maintain the excellent working relationships

To record all summary details of all contacts with both internal and external customers

To continually look for ways to work with the Sales Team ‘Build the Business Together’

To ensure documentation and files kept up to date and accurate

Identify and report potential bad debts to minimise loss and refer accounts to the Head of Customer Finance for litigation approval

Develops and sustains productive customer relationships, deals effectively with internal & external relationships

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Requirements:

Must have Credit Control experience at least 3 years

Fluency in English is required - native or C1-C2 level

Microsoft Office - Excel - intermediate level

Must have previous management experience with small teams

SAP knowledge - is desirable

Excellent attention to details

Organisational skills

Ability to multitasking and prioritise in a fast-paced environment

Clear and concise communications skills

A demonstrated ability to be able to communicate effectively with both internal and external customers and senior management

Proven IT project skills, primarily in the area of developing bespoke databases and interfaces with other IT systems

Must have previous management experience with teams

Bachelor degree is a plus

A full valid UK driving licence - is desirable

Proactive attitude

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned