Job Introduction

Senior Continuous Improvement Manager

Location: No Fixed Location (UK-wide travel required)
Salary: £51,000 – £60,000 + 10% Annual Bonus
Driving Licence Required (must be over 21 for insurance purposes)
Contract Type: Full-Time, Permanent

Change the Game with Sodexo

At Sodexo, we’re not just supporting government operations—we’re helping redefine them. We believe essential services should run smarter, faster, and more humanely. That means delivering the kind of operational excellence that transforms how communities live, work, and thrive.

We're looking for a Senior Continuous Improvement Manager who’s passionate about making meaningful change. If you're ready to turn complexity into clarity, data into direction, and insight into impact, this is your opportunity to help shape the future of public service delivery in the UK.

What You’ll Do

Transformation & Operations

Design scalable resourcing and delivery models across hard, soft, and food FM servicesAlign UK systems with global Sodexo platforms for a seamless, integrated operating modelCollaborate with Centres of Excellence to enhance process consistency and service quality

Data & Insight

Build insightful reporting tools and dashboards (Power BI) that drive smarter decisionsEliminate non-value-adding reports and focus on data that tells a compelling storyTranslate complex analysis into clear insights for operational and senior stakeholders

Continuous Improvement & Culture

Drive a culture of improvement through coaching, training, and cross-functional collaborationLead and support improvement projects across sites and functionsPartner with internal teams to embed best practices and digital solutions

Key Outcomes

Measurable uplift in operational efficiency and service complianceStreamlined, actionable reporting aligned with business goalsEngaged, insight-driven teams empowered to continuously improveSmarter resource use and greater client satisfaction

What You’ll Bring

Essential

Strong background in continuous improvement, analytics, and service optimisationProven experience applying Six Sigma methodologies to drive measurable process improvementsExperience working within an Agile environment, with the ability to adapt to changing priorities and deliver results iteratively.Skilled in Power BI, Microsoft 365, and integrated reporting toolsCommercial mindset with the ability to influence across all levelsExperience managing multi-site improvement initiativesExcellent communication, stakeholder engagement, and problem-solving skillsWillingness to travel across the UK

Desirable

Experience in government or regulated sectorsQualifications in finance, statistics, or data analysisExperience with structured project methodologies and external vendors

What we offer:

 Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

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