About the Team

The Growth team at DoorDash is the engine behind how we attract new customers, retain existing ones, and deepen engagement across our platform. We work across the user journey, from sign-up and onboarding to reactivation and personalization, to deliver meaningful, measurable impact.

Our team operates at the intersection of product, design, engineering, data science, and marketing. We’re highly collaborative, metrics-driven, and grounded in a culture of rapid experimentation. We take a customer-obsessed approach to solving problems, constantly iterating to improve the experience.

As a content designer on the Growth team, you'll help shape how we communicate value and guide users while upholding a high bar for craft and clarity. If you're excited about designing content that moves the needle and makes a difference in people's everyday lives, we'd love to hear from you!

About the Role

You’ll report into a Content Design manager, who’s led by our Head of Content Design, in our Product Design org. We expect this role to be hybrid 1-2 days a week working onsite from one of our offices, and the rest working from home.

You’re excited about this opportunity because you’ll: Own the end-to-end Content Design process from ideation to execution across multiple growth projects, including notifications, and onboarding and login flows.  Lead and contribute to initiatives that drive conversion Create and implement user-centric solutions that holistically align with business goals and user needs Act as the Content Design stakeholder for multiple cross-functional teams, working closely with functions such as Product Design, Product Management, Research, Analytics, and Engineering  Establish and evangelize content standards and guidelines We’re excited about you because you have… 5+ years of experience in Content Design with 1+ years specifically a Growth organization and a strong portfolio of end-to-end projects Proven track record of cross-functional collaboration with Product, Design, and Research teams A firm understanding of user-centric design and product development best practices Excellent storytelling and communication skills

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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