Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Business: AMH Technology

Principal responsibilities

Maintain the high quality of service and deliverable for the business needed. Assist with evergreen of hardware and software within the local data centres, and support on new system deployments within agreed time lines.

Incident management and escalate to key stakeholders, provide quick response on immediate recovery.

Schedule and deliver system solutions in accordance with relevant business requirements.

Support for Linux server and windows Server deployments. OS security and local vulnerability Patching. Manage incidents, problems and change. Continuously monitoring of capacity.

Work closely with system engineers and service providers, to ensure the service delivery can meet the timeline, and quality objectives in alignment with business strategy. Provide proactive consultancy to business users, help business to capture revenue growth, improve customer experience and operational efficiency.

Good understanding principle of ITSM on incident / change and problem management.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Business: AMH Technology

Principal responsibilities

Maintain the high quality of service and deliverable for the business needed. Assist with evergreen of hardware and software within the local data centres, and support on new system deployments within agreed time lines.

Incident management and escalate to key stakeholders, provide quick response on immediate recovery.

Schedule and deliver system solutions in accordance with relevant business requirements.

Support for Linux server and windows Server deployments. OS security and local vulnerability Patching. Manage incidents, problems and change. Continuously monitoring of capacity.

Work closely with system engineers and service providers, to ensure the service delivery can meet the timeline, and quality objectives in alignment with business strategy. Provide proactive consultancy to business users, help business to capture revenue growth, improve customer experience and operational efficiency.

Good understanding principle of ITSM on incident / change and problem management.

University degree in Computer Science or related discipline.

Minimum 6 – 8 years of system engineer experience, preferable in financial industry.

Strong track record in collaborating with relevant business units and service providers in IT service delivery.

Good understanding on the ITIL, SLA, OLA and IT Cyber Security.

Strong incident analyst and problem-solving skill.

Capable to manage communications effectively including the capacity to articulate technical solutions for business’ understanding.

Strong team spirit, quality oriented and attentive to details.

Non-office hour and weekend support may require for handle incident and planned change.

Proficiency in both English and Chinese.

Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBCLL/GZ

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Software Development (GuangDong) Limited

University degree in Computer Science or related discipline.

Minimum 6 – 8 years of system engineer experience, preferable in financial industry.

Strong track record in collaborating with relevant business units and service providers in IT service delivery.

Good understanding on the ITIL, SLA, OLA and IT Cyber Security.

Strong incident analyst and problem-solving skill.

Capable to manage communications effectively including the capacity to articulate technical solutions for business’ understanding.

Strong team spirit, quality oriented and attentive to details.

Non-office hour and weekend support may require for handle incident and planned change.

Proficiency in both English and Chinese.

Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBCLL/GZ

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Software Development (GuangDong) Limited