Key Responsibilities: + Manage day-to-day administration of network firewalls, VPNs, IDS/IPS, and proxy systems. + Add, modify, and validate firewall, VPN, IDS/IPS, and proxy policies and rules based on customer requirements. + Troubleshoot and resolve complex issues related to network security devices and technologies. + Coordinate the deployment and rebuild of firewall and proxy infrastructure as needed. + Provide 24x7 on-call support on a rotational basis. + Leverage automation and scripting tools to streamline and scale security operations. + Maintain and update incident, request, and change records as per ITIL processes. + Participate in problem management and root cause analysis (RCA) activities to ensure long-term resolution of recurring issues. + Collaborate with teams to improve the security posture and implement best practices. Required Qualifications & Experience: + Bachelor’s degree in Engineering, Computer Science, or a related field. + Strong hands-on experience with enterprise-grade firewalls (e.g., Check Point, Fortinet, Palo Alto Networks) – proficiency in at least two is required. + Proficient in proxy policy management using tools like Zscaler and Forcepoint. + Experience with cloud-based Web Application Firewalls (WAF) like Imperva, Akamai, F5, or Fortinet – expertise in at least two is preferred. + Experience using centralized management platforms like Provider-1 and/or Panorama. + Demonstrated ability to troubleshoot complex network environments and resolve issues independently. + Familiarity with automation and scripting for operational efficiency is a plus. Desired Certifications (Preferred): + PCNSE – Palo Alto Certified Network Security Engineer + CCSE – Check Point Certified Security Expert + CCNA – Cisco Certified Network Associate + CEH – Certified Ethical Hacker + Security+ – CompTIA Security+ Key Attributes: + Strong ownership mindset and accountability. + Excellent analytical and problem-solving skills. + Self-motivated and committed to continuous learning. + Effective communicator and capable of working independently with minimal supervision.