WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job DescriptionSolution Architect: C2Solution Architects are responsible for evaluating implicit and explicit needs of prospective clients; and factoring them while designing and developing competitive solutions that align perfectly with the needs of the customer and our organization's strategy. Solution architects work cross-functionally across our organization and that of the client and 3rd party service provider, when applicable, to meet the business imperative of the prospective client and that of our organization.
5-7 years of experience in designing end-to-end F&A solutions. Ideal candidates will be Qualified CA or MBAs, with deep expertise in PTP, OTC, or RTR processes, along with a proven track record in process re-engineering.
Key skills include:
Proficiency in F&A digital platforms (e.g., Blackline, High Radius, Basware) with certifications a plus.
Experience applying AI and automation in solutions.
Strong understanding of F&A regulatory and compliance standards.
Advanced Excel and PowerPoint skills.
Exceptional communication skills for client-facing interactions.
Key Roles and Responsibilities of a Solution Architect are:
Solutions Design
• Collaborate with client and or their 3rd party advisors, to get inputs and guidance to help WNS create a winning solution
• Work cross-functionally with solution and operations teams to develop a compelling solution or proposal or response
• Leverage or position best in class digital technologies, process best practices and finance analytics to create a compelling value proposition
• Finalize each functional solution with respective SPOCs (operations, costing and response documentations, capability presentations)
• Create commercial models to achieve price to win incl. business case preparation and rate card submissions, where applicable
• Review and sign-off pricing inputs such as, CTC, DEFT, PIP, etc. before they are submitted to the pricing team
• Assess and justify ROI of the solution components
• Finalize transformation model with capability, operations and other stake holders as applicable
• Ensure that the output from each function is or are aligned to the approach jointly signed-off by the team
• Define the structure and controls for the pursuit
• Ensure that the structure of the pursuit is monitored, controlled and collaborated cross-functionally for its logical closure
Compliance
• Seek inputs and signoffs to finalize proposed delivery location, transition, FTE Mix, Productivity, SU, BCP, Seeding
• Finalize reviews and approvals with Operations or BU or HSL, as may be applicable
• Review and complete solution response documentation and review with leadership as applicable prior to submission
• Complete solutions handover to transition team (in case of a deal is won); and document hand-over completion sign off
Others
• Lead WNS’s response to RFX in collaboration with the Horizontal Sales Lead and the Vertical sales Lead
• Participate in solution defense
• Present F&A capabilities to the prospective client
• Attend post submission meetings, wherever applicable
• Participate in pre-contract due diligence and post-contract solution design workshops
• Lead and plan for client’s site visit to WNS’s delivery locations and accompany them to the respective Operation Centers
• Conduct due diligence (onsite or offsite) to validate solution design and assumptions report-out based on findings of DD
• Support contracting process along with the sales lead, operations lead, legal and contracting lead
Qualifications
Qualifications and Experience:
Bachelor’s/Master’s degree in Finance12 or more years of work experience with a combination of accounting and systems rolesDeep understanding of R2R and FP&A processes and requirementsProven track record in leading successful systems implementation with excellent stakeholder engagement and influenceDeep analytical and problem-solving skillsExperience with SAP, Blackline, and similar ERPs. Knowledge of Tableau and data transformation tools (e.g., Alteryx, Microsoft Power Platform, etc.) .) and Financial Modelling would be an added benefitExperience managing large, multidisciplinary projects (e.g., software/ERP implementations, accounting co-sourcing engagements, finance transformations)Collaborative and team player with the ability to work across the organizationExcellent interpersonal, presentation, verbal and written communication skills, with the ability to effectively interact with internal and external business partners