WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description• The Transformation leader is responsible for driving Digital transformation and Continuous improvement for a portfolio of clients impacting Finance & Accounting processes, leveraging digital technology to drive organizational value optimization, efficiency improvements leading to significant cost reduction across enterprise Value stream like Order to Cash ( O2C), Record to Report (R2R) , Procure to Pay ( P2P) etc.• Adept in designing and creating E2E transformation roadmaps and Lead Multiple transformations projects to bring in breakthrough Solutions that drives with very less human intensive interfaces to drive Business outcomes and Transformation initiatives.• Partner with WNS teams to conduct workshops with clients and operations teams to generate end to end transformation opportunities and manage the overall execution of transformation roadmap including contractual commitments• The role will require to successfully build credible partnerships across business functions, stakeholders, and IT teams during identification, solutioning and execution of projects and programs• Be able to create and present ROI to WNS leadership and clients and secure approvals on investments required to execute initiatives• Should be adept in understanding the impact of GenAI, Agentic tools, Hyperautomations across the Finance and Accounting value stream• Manage programs activities including but not limited to scope, financials (e.g., business case, budget),resourcing (e.g., FTE, roles and responsibilities, utilization), timeline and tollgates and risks.• Exposure to Lean Six Sigma, Design Thinking, Agile methodology is a plus
QualificationsBachelors- Any (preferable Commerce)Masters- Any (preferable MBA)Lean Six Sigma, Design Thinking, Process Mining certifications is a plus