**Job Description:** We are seeking a skilled Server Management Administrator with strong customer-centric skills, excellent communication, analytical thinking, and a result-driven, collaborative approach. The ideal candidate will be responsible for managing Linux servers, troubleshooting complex issues, and supporting infrastructure operations. + 7 to 12 years of experience in Server Management Administration (Linux). + Experience in server installation, maintenance, and decommissioning (physical/VM). + Strong expertise in Linux OS operations. + Knowledge of hypervisor operations (XEN, VMware). + Proficiency in LVM, DNS, LDAP, and IPTables. + Strong troubleshooting skills in server down situations. + Experience in physical server management. + Associate-level knowledge in at least one public cloud platform (AWS, Azure, GCP). + Basic knowledge of automation tools (e.g., Chef) and scripting (e.g., Bash, Perl). + Experience with GitHub and Jira (preferred). + Knowledge of Prometheus monitoring on Docker setup and/or ELK stack (beneficial but not mandatory). + Familiarity with central infrastructure services (e.g., Security Groups, RPM, Rsync, Mail, Active Directory, Chef automation, Nagios, Repository Management, Monitoring). + Ability to provide knowledge transfer to 2nd level technical support. + Willingness to work in rotational shifts, including one week of night shifts per month. **Key Responsibilities:** + Provide 3rd level technical support, ensuring compliance with customer SLAs. + Manage daily compute operations (Events, Incidents, Service Requests, Change Requests, RCA) following ITIL processes. + Perform server installation, maintenance, monitoring, and decommissioning. + Handle storage operations using NetApp NFS. + Maintain OS images and package/repository management. + Implement patch management using BladeLogic Automation. + Configure and roll out server-related monitoring/alerts. + Conduct performance testing and analysis. + Perform Root Cause Analysis (RCA) for incidents. + Document services and tasks, perform testing, ensure quality management, and facilitate knowledge transfer. + Assist 2nd level technical support with complex tasks. + Willingness to participate in an on-call setup, including weekends or public holidays if required. **Get empowered by NTT DATA Business Solutions!** **We transform. SAP® solutions into Value** **For any questions related to Job Description, you may connect with below specified contact from Recruiting.** **Recruiter Name:** Gowtham K **Recruiter Email ID:** Gowtam.kundavaram@bs.nttdata.com **NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.**