**The Company** Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. **Cognizant Consulting** At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. **Key Responsibilities:** + Client Engagement & Project Delivery: + Engage with clients to understand their needs and gather project requirements. + Help manage project timelines, milestones, and expectations. + Work within agile environments, collaborating with product owners and team members. + Assist in process mapping, defining user personas, and designing customer journeys. + Collaborate with cross-functional teams to ensure the successful implementation of solutions. **Functional & Technical Expertise:** + Provide insights to support the selection and implementation of technology solutions. + Assist with data collection and analysis to inform decision-making. + Help visualize data to ensure clients understand complex information clearly. **Domain-Specific Responsibilities:** **Airlines Practice:** + Assist with Passenger Experience Transformation projects such as Omni-Channel & PSS modernization, GDS ecosystem enhancement, loyalty program transformation, and next-gen contact center strategies, driving automated processes like AirAssist for improved refunds. + Support Flight, Ground & Airport Operations by optimizing crew management, baggage handling, and operations control center efficiencies, while addressing challenges such as Irregular Operations (IROPS) to reduce flight disruptions and improve airport operations. + Collaborate on Engineering Modernization initiatives such as modernizing MRO Systems, enhancing Predictive Maintenance, leveraging Digital Twins & IoT for real-time monitoring, and upgrading legacy systems like TPF for better operational integration. + Contribute to Sustainability projects by supporting Sustainable Fleet Management, Waste Management Dashboards, and Sustainability Reporting to help airlines achieve eco-friendly and compliant operations. + Help implement Data-Driven Modernization, such as Booking Data Management, Customer Data Platforms, and partner/provider data solutions to enhance customer insights and operational efficiency. + Assist in Application & Platform Modernization to ensure airline systems are scalable, secure, and aligned with current technological standards, including initiatives in Infrastructure Modernization and Digital Engineering. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.