Location Chattanooga - Cannondale Court Business Our Growth, Your Opportunity At Maymont Homes, our success starts with putting residents first. We’re expanding to bring clean, safe, attractive, and affordable housing to more families across new markets. With over 20,000 homes, multiple build-to-rent communities, and more on the horizon, we’re not just a leader in the single-family rental space, we’re a company that truly cares about the people and communities we serve. As a division of Brookfield, Maymont Homes is growing fast and making an impact. Join us to shape a brighter future for our residents while advancing your career with a purpose-driven team. Job Description Senior Community Manager (Build to Rent) Location: Cannondale Court ( 1705 Henegar Circle, Chattanooga, TN 37421) & Anchor Point (9205 Aft Ln, Chattanooga, TN 37416) - 246 Townhomes Primary Responsibilities: The Senior Community Manager- BTR plays a key leadership role in overseeing the day-to-day operations and strategic success of multiple Build-to-Rent (BTR) communities. This role encompasses property performance, team leadership, resident satisfaction, financial management , and compliance. The Senior Community Manager ensures all communities align with company goals, policies, and industry regulations while mentoring onsite teams and optimizing property-level execution. Skill s & Competencies : + Minimum of 3–5 years’ leadership experience in Build-to-Rent, Multifamily, New Home Sales, or related fields. + Proven expertise in lease-up operations and new construction community launch . + Strong financial acumen with budget creation and NOI management experience. + Advanced proficiency in property management systems, Excel, and digital leasing tools. + Exceptional written and verbal communication skills. + High attention to detail and ability to lead in a dynamic, fast-paced environment. + CAM, CAPS, CPM, or equivalent certifications strongly preferred. + Active Real Estate or Property Manager license (state specific). Essential Job Functions: + Lead all aspects of daily operations across assigned BTR communities. + Ensure alignment with financial and operational goals by executing business plans and optimizing workflows. + Monitor compliance with company policies and all applicable regulations (e.g., Fair Housing, ADA, FCRA). + Supervise and mentor Community Managers, Leasing Specialists, and support staff. + Oversee recruiting, hiring, onboarding, and performance management of BTR community staff. + Conduct regular team training on leasing operations, customer service standards, and company initiatives. + Guide prospective residents through the community and home tours, ensuring an exceptional first impression. + Implement and oversee community engagement strategies to drive resident satisfaction and retention. + Respond to and resolve resident concerns, promoting a high standard of service. + Lead the development and oversight of annual community budgets. + Monitor NOI performance, occupancy trends, rent collection, and variance reporting. + Recommend strategic pricing and leasing strategies based on market intelligence. + Analyze market trends to inform and implement leasing, marketing, and retention strategies. + Provide strategic input on new community lease-ups and stabilization plans. + Support marketing efforts including reputation management, community branding, and lead generation. + Ensure that communities are maintained to brand and safety standards. + Oversee vendor relationships and verify the quality and scope of third-party services. + Conduct regular inspections of homes, amenities, and common areas with follow-up action plans. + Leverage property management software and CRM tools for team communication, leasing workflow, and resident relations. + Support implementation of digital platforms for leasing, maintenance, and performance tracking. Key Metrics & Responsibilities : + Achievement of NOI targets and occupancy/stabilization benchmarks. + High customer satisfaction as measured through reputation management KPIs. + Team training compliance and performance development tracking. Why work for Maymont Homes ​? Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work! Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees. Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies. Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company. Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 400 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.