You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. From our new Hub in Krakow, you will own important work that will enable our organization to succeed in Europe, the Middle East and Africa and globally.
Are you a finance professional with ability to build effective relationships with key stakeholders and a desire to solve queries and disputes? Do you want to join globally recognized brand in the new office in Krakow and move your career to the next level?
Then the Senior Collections Specialist with French role at Kimberly- Clark could be for you! You shall be working with the end-customers and operational managers, with the associated country regional support functions (Sales, Credit Analysts, Internal Control) to ensure timely resolutions to common claims and disputes.
This a Fixed Term Contract for 15 months
Duties and responsibilities
Maintaining and developing relationships with both Internal and External Clients, including:
Reaching out to the end-customers in order to collect payment
Analyzing data or information of the portfolio of end-customers, identifying the root causes of debts and open credits, implementing plans of solutions
Monitoring, maintaining and reconciling assigned accounts in the portfolio, proposing write-offs, focusing on maintaining low balance of debts
Telephone and e-mail interaction with external customers to reduce delinquency and offering support in providing financial data analysis of the accounts
Reporting financial data in terms of: customers who exceed the credit limit, with unearned cash discounts, top past due invoices contributors and aged debts
Acting as a liaison between the end-customer and other Order To Cash departments, sharing the obtained documentation for: disputes, unallocated payments and other claims
About Us
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day. We know that these amazing Kimberly-Clark products wouldn’t exist without our experts, like you.
We’re also a team that truly cares about each other – kind of like a family but a productive and focused one. Employee research shows that our team members come to work each day with confidence and security in knowing that their safety will never be compromised. We take pride in our ability to offer a healthy paycheck for a job well done and opportunities for our co-workers to develop their careers into new skills, roles, and schedules over time. There’s more than one way to create your future with our winning team. It’s all here for you at Kimberly-Clark; you just need to apply!
About You - Skills and Experience
Degree, ideally related to accounting and finance (asset)
Proven track of record in collection or related process
Demonstrable Customer Relationship Management skills
Problem solving and analytical decision-making skills
Enterprise Resource Planning systems (ERP) working knowledge, ideally SAP environment
Fluent English
Excellent French (C1 level required)
Total Benefits
Great support for good health promoting a healthy work-life balance drives us to support our employees’ total well-being, offering comprehensive benefits not limited to Private Medical, Dental and Vision Plan; Life Insurance, Social Fund and Cafeteria Platform with an individual budget available to spend on many offers, including MultiSport, and more...
Flexible remote work arrangement can be tailored to meet specific individual needs (remote work opportunity up to 5 days a week), giving our employees the flexibility to manage their commitments inside and outside of work
Learning & Growth - we offer a wide range of soft skills training available for every employee.
International environment - A job at the very heart of Kimberly-Clark's finance organization in which you will be part of a great diverse team with wide exposure to the business functions and the opportunity to influence processes & drive optimisation
Forbes named Kimberly-Clark one of the World's Best Employers of 2022. For 150 years, we've been cultivating a workplace that brings out the best in everyone, and we look forward for the years to come.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, check out the careers website. You’ll want to review this and come prepared with relevant questions if and when you pass GO and begin interviews.
And finally, the fine print…
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.
#LI-Hybrid
Primary LocationKrakow OfficeAdditional LocationsWorker TypeEmployeeWorker Sub-TypeFixed Term (Fixed Term)Time TypeFull time