FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access

to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

Location: NYC Hybrid

Your Team's Impact 

The CGS Collections Sr. Analyst will play a key role in supporting the global collections function at CGS. This newly created position will help enhance collections efficiency, support accounts receivable remediation, and drive cross-functional collaboration to improve financial outcomes across the business.

The CGS Collections Sr. Analyst will work collaboratively with internal stakeholders and

counterparts across global offices, gaining exposure to the financial services industry in a remarkably broad and hands-on way. The role offers insight into the full sales cycle and the opportunity to engage with a variety of business functions, making it ideal for candidates seeking to develop their business acumen, financial analysis skills, and professional presence. This is a strong platform for career growth within CGS

What You'll Do 

Assist with global collections efforts and follow-ups on outstanding accounts receivable

Partner with finance, legal, sales, and client service teams to resolve payment issues

Analyze AR aging reports and escalate high-risk accounts appropriately

Support refinement and documentation of collections policies and procedures

Track and reconcile payments and credits

Prepare status updates and reporting for internal management

Participate in process improvement initiatives to optimize collections workflows

Monitor trends in overdue accounts and recommend mitigation strategies

Provide ad hoc support and analysis related to collection KPIs and business priorities

What We're Looking For 

5+ years of relevant experience in collections, accounts receivable, finance, or related fields

Strong analytical and reconciliation skills

Demonstrated ability to troubleshoot account discrepancies and payment issues

Excellent communication and interpersonal skills; ability to work with internal and external stakeholders

Proactive mindset with a strong sense of ownership and accountability

Highly organized, with attention to detail and the ability to manage multiple priorities

Comfortable working both independently and in a collaborative, global team environment

Proficiency in Excel and familiarity with CRM systems is a plus

What's In It For You 

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: 

The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.  

Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. 

A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. 

Career progression planning with dedicated time each month for learning and development. 

Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. 

Learn more about our benefits here. 

The budgeted salary range for this position in the state of New York is $103,000 – $128,000

Company Overview: 

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn. 

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify