Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. About the team: UKG Cloud Infra Network team is seeking a Senior Cloud Network Engineer with private and public cloud experience to join our Cloud Infrastructure team, supporting our private and public cloud solutions. As our products grow, we are continually enhancing our cloud-based infrastructure to scale and improve our services’ performance, scalability and reliability. About the Role: The Senior software engineer plays a critical role in designing, implementing, maintaining, and supporting robust cloud infrastructure solutions within a fast-paced, innovative enterprise environment. This advanced position is tailored for an experienced professional who possesses in-depth knowledge of cloud technologies, Infrastructure automation, infrastructure as code (IaC), continuous integration and continuous deployment (CI/CD) pipelines, and possesses foundational networking expertise. The role signifies senior-level responsibilities, including ownership of complex technical issues, mentoring junior staff, and shaping the cloud infrastructure strategy for the organization. Key Responsibilities · Develop, maintain, and improve infrastructure automation using tools such as Terraform, CloudFormation, Ansible, or similar. Ensure systems can be deployed, configured, monitored, and managed via IAC. · Build and optimise CI/CD pipelines using tools like Jenkins, GitLab CI, or similar, to ensure rapid and reliable deployment of software and infrastructure changes. · Implement and manage monitoring, alerting, and logging solutions (e.g., Cloud monitoring, Grafana, Splunk, SolarWinds). Ensure high visibility into system operations and the ability to proactively respond to incidents. · Lead the investigation and resolution of complex infrastructure and application issues. Serve as an escalation point for Level 2 engineers. Perform root cause analysis and drive continuous improvement initiatives. · Awareness of cloud security best practices, including identity and access management (IAM), encryption, vulnerability management, and Security boundaries. · Monitor cloud usage and spending; recommend and implement strategies to manage and reduce costs without compromising performance or security. · Knowledge in cloud networking components such as VPCs, subnets, security groups, firewalls, and VPNs. · Create and maintain technical documentation for infrastructure design, automation, processes, and troubleshooting guides. Ensure knowledge is shared across the team. · Mentor junior engineers and collaborate closely with developers, security teams, and other stakeholders to deliver high-quality solutions. Participate in code reviews, architectural discussions, and cross-functional meetings. · Research and recommend new technologies, tools, and practices that improve reliability, performance, and developer productivity. Contribute to a culture of innovation and learning. Qualifications and Experience · Bachelor’s degree in computer science, Information Technology, Electronics Engineering, or equivalent professional experience. · Minimum 5+ years of relevant enterprise experience in DevOps/NetOps, Cloud Engineering, or Network and System Administration roles, with demonstrable expertise in large cloud infrastructure · Certifications such as AWS Certified Solutions Architect, Google Professional Cloud Architect, or equivalent. · Understanding of basic networking concepts, including but not limited to IP addressing, subnetting, routing, firewalls, DNS, Loadbalancer’s and VPNs. · Advanced experience with at least one major cloud provider (AWS, Azure, GCP), including services such as compute, storage, networking, security, and database. · Proficient in infrastructure automation and configuration management tools (e.g., Terraform, Ansible, Puppet, CloudFormation, Chef). · Working knowledge in CI/CD Pipelines such as Jenkins, GitHub actions, or similar. · Experience in version controls GitHub, Gitlab, bitbucket etc · Proficiency in scripting languages such as Go, Python, Bash, PowerShell, or similar for automation and orchestration. · Knowledge of Linux/Unix and Windows environments. · Experience with IAM, encryption, vulnerability management, and incident response in cloud environments. · Knowledge on containerization concepts like Kubernetes, Docker etc. · Experience in Agile framework, Scrum and Sprint. Key Responsibilities in Detail Infrastructure Automation You will be responsible for developing reusable automation scripts and templates, integrating infrastructure provisioning with CI/CD pipelines, and maintaining consistency across environments. A deep understanding of version control and automation best practices is essential. Incident Management and Support You will serve as the escalation point for incidents unresolved by L1/L2 engineers. Your responsibilities include performing advanced troubleshooting, conducting post-mortems, and ensuring incident response protocols are followed. You will also participate in on-call rotations as required. Security & Compliance You will work with security teams to implement robust controls, conduct periodic security reviews, and remediate vulnerabilities. Familiarity with compliance frameworks and audit processes is highly advantageous. Documentation & Knowledge Sharing A key part of your role is to produce and maintain comprehensive documentation, technical runbooks, and best practice guides. You will also contribute to onboarding and continuous training for other team members. Typical Projects and Tasks · Migrating legacy on-premises solutions to the cloud · Develop automation and build Network infrastructure in Public and private cloud. · Implementing automated backup and disaster recovery solutions · Building automated monitoring dashboards and proactive alerting systems · Integrating third-party tools and APIs into cloud workflows · Participating in proof-of-concept evaluations for new cloud technologies Work Environment and Culture You will join a high-performing team that values collaboration, innovation, and continuous improvement. The role may require participation in an on-call rotation, and offers flexibility in remote or hybrid work, depending on company policy. Diversity, equity, and inclusion are core to the team’s ethos. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . The pay range for this position is $99,800 to $143,450, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers) It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.