Application window is expected to close by 06/13/2025. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.


Note: The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.


Meet the Team
Cisco Cloud Security is a leading provider of network security services, enabling the world to connect to the Internet confidently on any device, anywhere, anytime. We build and operate highly available and distributed cloud-delivered security solutions critical to the success of the next wave of innovation in the security industry.


Your Impact
As a Site Reliability Engineer, you'll be operating the next generation of Cloud Security suite products in our Federal running in an AWS GovCloud-native environment. This charter enables Umbrella to expand its access to the US government and other public sector market opportunities. Our current focus is on the platform's FedRAMP (Federal Risk and Authorization Management Program) authorization.
You will own the production environment from top-to-bottom, from deployments, through observability and incident response. You'll work with customer support, our partners as well as the developments to keep our services running smoothly. This includes: responding to alerts, running and improving our playbooks and streamlining our processes to improve efficiency.
As an engineer within Umbrella's FedRAMP SRE, your success in this role is highly reliant on your ability to learn quickly.
Your typical day will vary, but this is what you will be doing:
Developing and maintaining complex infrastructureBuilding platforms that provide key services to internal and external collaboratorsDesigning solutions for scalability and reliabilityEnsuring compliance with security controlsBuild end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing, and resiliency throughout the stack.Triaging, solving, and addressing production problems in every layer of the stackCollaborate with other engineers on the team to cultivate sound engineering principles and represent our engineering values

Minimum Qualifications:
4+ years administrative experience in enterprise-grade AWS infrastructureExperience with incident response and release managementOperational experience with a focus on continuous delivery and deployment (CI/CD) and cloud automation2+ years of Linux systems administration experience, to include troubleshootingKubernetes experience, EKS preferred

Preferred Qualifications:
Experience to include building, maintaining/troubleshooting and monitoring Kubernetes clusters. Experience with Helm charts is highly desiredExperience and/or knowledge with the Grafana suite; Experience with Infrastructure-as-Code tools like Terraform, Ansible, CloudFormation, etcStrong Jenkins experience, to include troubleshooting; Debugging application and infrastructure intex cloud environmentExperience working with end-users and technical support on customer concerns, and cllaborating with development teams to resolve issues efficiently.Strong security and networking skills working with tools like: wireshark, tcpdump, NmapScripting skills in Golang, Python, and bashAbility to participate in a 24/7 on-call rotation.

Why Cisco? 
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.