Senior Client Support Tech
Kforce
Kforce has a local client is looking for an On-site Senior Client Support Tech in Phoenix, AZ. The tentative start date in 08/11/2025. The end date is 02/13/2026.
Summary:
We are looking for someone with a background in retail. Someone who's comfortable handling equipment, managing inventory, and working in a fast-paced, customer-focused environment. This role requires a self-starter who can go where the work is. The person will primarily be onsite, with up to 10% travel to support leadership during off-site meetings. There may be up to 20% work-from-home flexibility once they've proven they can handle all tasks independently and feel confident doing so. They will also need to be comfortable jumping in where needed-whether that's answering phones, supporting asset management, helping at the tech bar, or assisting the executive team.
Join our dynamic IT team as a Senior IT and Executive Support Specialist, where you'll deliver high-level technical support for employees and senior executives alike.
Duties:
* Provide advanced technical support for PCs, Macs, software, mobile devices, and networks
* Deliver exceptional, proactive support for executive leadership in the office, at home, or during offsite meetings and events
* Act as the lead technical resource during executive meetings, broadcasts, and special events-ensuring seamless technology, speaking when needed, and coordinating all technical aspects
* Provide walk-up technical support and quick fixes at our onsite Tech Bar
* Consult with executives to understand unique work styles and recommend the best technology solutions for their needs
* Troubleshoot and resolve technical issues quickly via phone, chat, in person, or onsite support
* Maintain clear documentation and knowledge articles to help the team deliver consistent, top-tier support
* Collaborate with other IT teams to coordinate hardware procurement, upgrades, and security compliance
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