Springfield, IL, 62762, USA
13 hours ago
Senior Client Solutions Executive II Mobility Mission Critical (Government)
**Job Description:** This is a sales and customer facing position, no office requirement. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. **Overall Purpose:** Drive revenue growth by strategically managing client relationships, generating new and existing sales and delivering AT&T products services and/or solutions to address customers’ strategic business priorities. **Job Duties/Responsibilities:** Focus: Sales meetings, deployments, closing opportunities (still covering the full sales process) + Owns the mobility customer relationship + Frontline & front door for customers + Prospecting, funnel management & growing revenue + Setting proper customer expectations **_Digital Adoption Advocate_** **Office Days & Around Appts***** + Account maintenance including IoT + Rate Plan Analysis + FirstNet Eligibility: Guidelines & Customer + ROG & Deployables + Proposals (Service and Equipment) In-Building & Cell Booster + New Custom APN (PMC/MEC/DNN) builds + Collections/AR mediation (owns the account) + FN Sub Paid – partner with IHX/Retail & FNSP Team **RFP response Management:** May develop and submit detailed responses to Requests for Proposals (RFPs), ensuring alignment with client needs and company capabilities. **Customer Support and Dispute Resolution:** May support resolution of customer disputes and accounts discrepancies, providing effective solutions to billing, installation, and other customer issues. **Required Qualifications:** + Able to solve problems and develop strategic initiatives to grow and retain the revenue stream of assigned accounts while ensuring customer satisfaction. + Expertise in product presentations/services/migrations benefiting customer needs. Demonstrates knowledge of the entire product/service line. + Has deep knowledge of AT&T Mobility & First Net services + Expertise to Identify, Qualify, Propose, and Close Sales Opportunities + Be able to gather pertinent information from customers for design, pricing and ordering + Able to develop sales forecasts and billed revenue outlook (RMT) + Travel to customer meetings frequently + 4-8 years of complex sales experience and account management experience + Within close proximity to the local office **Desired Education/Experience:** Bachelor’s degree (BS/BA) desired. 8+ years of related sales experience. Our Sales Executives earn a base salary between $66,900 - $100,300. + commission with a total target compensation of $124,900 - $158,300. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Springfield, Illinois It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
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