Senior Client Manager, Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Manager, Employee Health & Benefits at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Senior Client Manager on the Employee Health & Benefits team, you’ll provide advanced client service including claim resolution, billing and eligibility issues. Solves complicated issues while keeping consultant informed of results. Our Senior Client Manager drives carrier negotiations and oversees technology implementation, testing and achieves clean “go-live” to client.  In addition, they will conduct carrier implementation with a high level of attention to detail on complex benefit design.  Our Senior Client Manager demonstrates the ability and confidence in driving client strategy and directly interacts with client’s decision makers. Advanced knowledge of self-funded plans will be needed to navigate this role, as well as experience in captive markets.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

Bachelor’s Degree or equivalent work experienceWorking knowledge of insurance products/lines and various funding mechanisms with advanced knowledge of self-funding and captive marketsAdvanced knowledge of Microsoft Outlook, Word, Excel and PowerPointLegal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

5-7 years of experience in HR or benefitsLife & Health license or ability to obtain within 90 days

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid work, minimum 3 days in the local officeCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

InstagramFacebookXLinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAEHB

#MMAMID

#LI-Hybrid