Senior Client Liaison - Lloyd's & London Market
Crawford and Company
As a member of the Lloyd’s & London Market team, you will be responsible for account management of existing clients and identifying and executing on growth opportunities for both TPA and loss adjusting, on a global basis.
Understanding of the Lloyd’s and London markets and the role of the various parties is essential to the success of this role. You will need a good understanding of the insurance claims function across the globe and a track record of driving growth.
Degree / A levelsInsurance qualifications desirable but not essential Account management of an agreed selection of Lloyd’s Managing Agents and brokers. Establish and build new relationships where these are likely to be beneficial to Crawford. Identify new business opportunities, sell appropriate solutions to potential clients and convert to profitable revenue. Identify opportunities from within the existing client base and cross sell additional services. Develop strong working relationships with relevant personnel within Crawford business units worldwide. Liaise with Crawford specialist teams and regions and assist in promoting their services to the Lloyd’s and London markets. Work closely with the appropriate Crawford teams to ensure implementation of won new services meeting and exceeding client expectations – systems, processes, MI etc. Identify new potential contacts for Crawford employees visiting London and where appropriate attend meetings. Assist Crawford employees visiting the Lloyd’s and London Markets in organizing meetings with their known contacts. Identify key strategic relationship owners and engage with them at an agreed frequency ensuring the Crawford service and brand are well promoted. Understand the financial performance of your accounts and ensure that fee structures are agreed and reviewed on an annual basis. Assist others within the team as required. Co-ordinate the response to Due Diligence requests. Create proposals and respond to RFIs.
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