At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Law Firm Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make Your Mark In Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. 

Reporting directly to the NAM Head of Law Firm Management, the role will be responsible for supporting the contracting of claims Law Firms, engaging in the collection of Law Firm due diligence, issuing contract documentation, supporting commercial negotiations, and storing and uploading all commercial agreements.

How you will create an impact

Full Time US-based employment, the Claims Law Firm Analyst shall be responsible for the following activities:

Participate in end to end acquisition of smaller Law Firms with an annual spend of less than $500K for Insurance Claims processing and adjudication commodities. This shall include;Negotiate commercial contracts from AIG’s Law Firm contract template;Participate and lead Law Firm pricing negotiations;Document and summarize the agreed commercial terms accurately; andCollect and store all required due diligence documentation in line with the team’s standard operating process.Support Claims Law Firm Managers with spend data analysis, data queries, and reporting, which support line of business Law Firm strategies or complex / high value Law Firm negotiations;Documentation and website updates, keeping business facing documents / webpages which reflect AIG’s commercial positions with Law Firms accurate and current;Work with claims handlers to understand the claims business area, and the cost drivers that result in AIG’s claims total cost;Follow legal guidance and other support groups to ensure completion of acceptable contracts;Perform other ad hoc assignments to enable AIG to more cost-effectively procure services; andMonitoring and responding to inquiries received by stakeholders and Law Firms in team’s inbox.

What you’ll need to succeed

Bachelor’s degree in Business or related field and/or equivalent combination of experience; insurance or financial services industry preferred.Minimum 5 years prior experience working with Claims Law Firms.Experience working with commercial negotiations and drafting contract.Strong critical thinking and analytical reasoning (quantitative and qualitative) that can be applied in a problem-solving scenario.Strong organizational, customer service, leadership/influencing and negotiation skillsAbility to perform complex data analysis, report on spend analysis, KPI’s, savings, trends, etc.Excellent communication skills (verbal, written, presentation)Proficiency in MS Excel (advanced formulas, pivot tables, etc, MS Word, PowerPoint, and MS Outlook.English

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

CL - Claims

AIG Claims, Inc.