Senior Change Manager
Fresenius Medical Center
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**PURPOSE AND** **SCOPE:**
Leads and oversees strategic planning, development, and execution of change management initiatives. Creates change management strategies, change management and communication plans for various projects and initiatives ensuring ownership, accountability, and governance of critical change management efforts. Collaborates with leadership, sponsors, project managers, people managers, resources, and stakeholders throughout the lifecycle of the project or initiative to develop plans and timelines for stakeholder engagement, sponsorship engagement, change risk assessments, impact assessments, resistance management, change evaluation, and continuous improvement efforts.
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
+ Collaborate with senior leadership to define and refine change strategies aligned with the organization's goals and objectives. Identify potential risks and challenges and develop comprehensive plans to mitigate them effectively.
+ Collaborate with Project Managers to develop change management timelines and project plans to support adoption and usage of project efforts to achieve goals and objectives that contribute to the overall business strategy, ensuring project completion within approved time frame,funding,andscopeparameters.
+ Identify key stakeholders, assess their interests, concerns, and expectations related to the changes, and develop tailored communication and engagement plans to gain their support and involvement throughout the project and/or initiative process.
+ Develops and maintains change management plans for various projects and initiatives. Responsible for change management schedule as reflected in the projectplan,escalatingtoappropriatemanagementwhentherearedelaysinitems,activities,anddeliverables.
+ Performs change readiness assessments, risk assessments, and group impact assessments utilizing proven change management methodologies.
+ Develop clear and consistent communication plans to keep employees and stakeholders informed about the reasons for change, its benefits, and the implementation process. Coordinate training programs to equip employees with the necessary skills and knowledge to adapt to new processes or systems.
+ Works with project manager to developanddistributesmonthlyandweeklycommunicationandprojectdocuments,asneeded,definingprojectprogress,issues and solutions including but not limited to project plan, communication plan, issues log, risk log, project timeline, and high-level executive summary.
+ Develop clear and consistent communication plans to keep employees and stakeholders informed about the reasons for change, its benefits, and the implementation process. Coordinate training programs to equip employees with the necessary skills and knowledge to adapt to new processes or systems.
+ Analyzesandrecommendscommonprocessesforthebusinessthatwillresultinimprovedengagement, speed of adoption and usage.
+ Proactively identifies sources of resistance, develops mitigation strategies, and encourages open dialogue and feedback to address concerns effectively.
+ Assess the effectiveness and impact of implemented changes on organizational performance and objectives. Ensure changes are sustained over the long term and continuously monitor success.
+ Gather feedback from previous change initiatives, learn from experiences, and implement best practices to enhance the organization's change management maturity and capabilities continually.
+ Assists with onboarding of new leaders, sponsors, and employees to facilitate and instill a change management culture within the organization.
+ Buildsstableworkingrelationshipsinternally and externally.
+ Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations.
+ Assists with various projects as assigned by direct supervisor.
+ Otherdutiesasassigned.
**_Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions._**
**PHYSICAL DEMANDS AND WORKING** **CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Role may require travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**SUPERVISION:**
+ None
**EDUCATION:**
+ Bachelor’sDegreerequired.
+ Change management certification (e.g., Prosci, ACMP).
+ PMP Certified a plus
**EXPERIENCE AND REQUIRED** **SKILLS** **:**
+ Minimum 5 years of related experience, such as Project Management.
+ Minimum 3 years in a leadership or managerial role.
+ Abilitytoworkwithinestablishedtimelinesinafast-pacedenvironment.
+ Abilitytodriveandmaintainchangeinadynamicenvironment.
+ Abilitytoresolveconflictingsituations.
+ Ability to perform required change management assessments.
+ Effectiveproblem-solvingskills.
+ Excellentverbal,written,andcommunicationskills.
+ Stronginterpersonal skillsandabilitytodealwithstaffatalllevels.
+ Strongbusinessand financial acumen.
+ Strong organizational skills.
+ Strongfinancialmanagementskills
+ Proficient PC skills with MS Office Products (Word, Excel, PowerPoint, and Project Management software).
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
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