The Senior Change Management Specialist is responsible to create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance for enterprise-wide and other large-scale change initiatives. The Senior CMS is responsible for coaching IT and Business partners on Organizational Change Management best practices while executing on the change strategy components. This role applies change management methodology, frameworks, processes and tools to help enable successful business outcomes, with focus on the people side of change; including changes to business processes, systems and technology, job roles and organization structures.

Essential Functions

Develop and implement change management strategies and plans to support the adoption and utilization of new processes, systems, and technologies; Develop, support and execute business readiness, leadership engagement, communications, and education and post-launch sustainment events to further adoption and project successConduct needs assessments to gather and clarify requirements; deliver recommendations to stakeholders on best practice approach to transition the organization and its capabilities from current to target state while mitigating the potential resistance to changeCreate and develop communication plans to effectively communicate changes to stakeholders to execute a smooth transitionProvide guidance and coaching to leaders and teams to support them in adapting to change and overcoming resistance to include the development of training materials and delivery of training sessionsCollaborate with cross-functional teams to identify and address barriers to change and develop solutions to mitigate risksDefine success metrics, monitor & evaluate the effectiveness of change initiatives, and adjust as needed to ensure desired outcomes are achievedServe as the day-to-day change lead ensuring the progress of the change plan deliverables against established objectives, budget, timeline, deliverables and quality standards; Provide project updates to leadershipFacilitate internal collaboration, knowledge sharing and learning and development cooperation between OCM team, Business stakeholders, and vendor partnersComply with Company and department policies and standards; performs other duties as assigned

Minimum Requirements

Bachelor's Degree in Business, Human Resources, Organizational Development, or similar field or equivalent education and/or experience5 years of experience in organizational change management for a large organization applying change methodologies and common tools to business initiatives and projects2 years experience in corporate communications, training and/or project management2 years Experience coaching the project executive to effectively lead their organization through change, building tactical sponsorship plans and messaging for them to use

Preferred Requirements

Master's Degree in Business, Human Resources, Organizational Development, or similar field2 years Experience with Strategic Planning3 years Experience with large-scale organizational change2 years Formal training and experience with change management principles and methodologies, including both waterfall and agile models of delivery

Skills and Abilities

Strong understanding of change management principles, methodologies, and best practicesExcellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organizationProven ability to develop and execute change management plans that drive successful adoption and utilization of new initiativesStrong analytical and problem-solving skills, with the ability to identify and address barriers to change and develop appropriate solutionsAbility to work collaboratively with cross-functional teams and build strong relationshipsFoster a culture of continuous improvement and innovation by promoting change readiness and agility across the organizationContinuously identifying practices to develop and apply tools, techniques, and approaches to managing change throughout various levels of the organization

Physical and Cognitive Demands

Complete Tasks in a Noisy Environment FrequentlyLearn New Tasks or Concepts FrequentlyMake Timely Decisions in the Context of a Workflow FrequentlyCommunicate/Hearing ConstantlyCommunicate/Talking ConstantlyComplete Tasks Independently ConstantlyMaintain Focus ConstantlyRemember Processes & Procedures ConstantlyStationary Position (Seated) ConstantlyVision Constantly

Travel Requirements

5% May include some travel.

The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills. $94,100.00 - $117,700.00