Job Summary

Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

Job Description

The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on large Risk & Compliance programs with teams across T&O and Operational Risk IT. The role demonstrates advanced knowledge and ability in business systems analysis where you will be responsible for facilitating the flow of requirements from the business partners to Technology teams for delivery. As a Lead BSA within the Technology Team, you will be the subject matter expert on the program requirements, acting as the central point of contact for IT, T&O teams and partnering with Business to drive requirements review, refinement, design and traceability.

WHAT WILL YOU DO?

Work closely with product managers to ensure a solid understanding of business needs and translating these into systems requirementDefine the business analysis approach, plans and accurate estimates for requirements, including tasks & deliverables, and continuously refine them for accuracyLead requirements prioritization and leverage techniques to drive out business prioritiesAnalyze and document detailed business and system solution requirements in either iterative or Agile methodology using techniques such as user stories, story maps, system to system mapping, user context diagrams, using agile or iterative tools and processesApply advanced coverage analysis techniques to ensure relationship between scope, detailed requirements, and testing through to implementationCommunicate the impact of changes through cost-benefit analysis taking into consideration time, effort, and business prioritiesSupport Design, Development and Testing activities by providing requirements clarifications and root-cause analysisSupport Business and IT program management team as required by ensuring business priorities are understood and IT teams are equipped with detailed information in order to develop and test solutions effectively and as per expectations

WHAT DO YOU NEED TO SUCCEED?

 Must have:

7+ years working as a Business Systems Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects / programsProven experience with various project delivery methodologies such as Waterfall, Iterative and/or AgileExperience in data mapping between systems for integrationsExperience in requirements planning and prioritization including stakeholder analysis and effort estimationExperience in Data Analysis using SQL and ExcelExperience in managing a team of 2-3 BSA’sRequirements elicitation techniques such as Stakeholder Analysis, Facilitated workshops, Observation, PrototypingRequirements management and communication – requirements walkthroughs; scope and change management; traceability; configuration management, backlog management & prioritization

Nice-to-have: 

Experience with Archer 6.x or similar GRC toolsStrategic thinker with excellent interpersonal skills to work across functions and businessesExperience within GRC domains, preferably in Operational Risk, Regulatory Compliance, and IT Risk.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work

#LI-POST

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-02

Application Deadline:

2025-07-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.