Sr Business Analyst
Are you passionate about to translate business needs in technical requirements? If yes, we’re looking for you.

Join our team! As a Business Systems Analyst, you will be a self-starter and change agent working in an agile project team to drive your assigned products forward. You’ll engage directly with Product Owners and other subject matter experts, to elicit business requirements, use standard templates to document key requirements and key business knowledge, business processes, and engage with team members to identify the highest value change.

About the Role
As a Senior Business Analyst you will:

Be a Team Player – provide input into a capability roadmap outlining the themes, epics and user stories while working with product owner to prioritizing the backlog to focus on the highest impact work for your team and stakeholders.Be an Agile Person – work in an Agile scrum team, facilitate refinement ceremonies, while participating in the open exchange of information and viewpoints.Be an Effective Communicator – Ensure stories clearly communicate the stakeholder’s needs to meet key business objectives and strategies for the capability.Take Ownership – maintain and refine a backlog: create user stories, acceptance criteria and work with product management to prioritize all stories to ensure work focuses on those with maximum business value that align with capability strategy.GenAI Augmentation: You have experimented and are practicing using Generative AI to augment and automate you day to day work, so you focus more on high-value activities of the role.Document existing applications.Conduct change impact analysis for enhancements and root cause analysis for bug fixes.Assist with test strategies, plans and scenarios/cases.Use standard templates, tools and internal processes consistently.Remain familiar with company news, policies, products and culture. Keep mandatory training up to date.

About You

You’re a fit for the role of Senior Business Analyst if you have:

Established background in an Agile environment with a proven understanding of the software development life cycle.5 years experience in business analysis techniques, such as eliciting requirements through interviews, workshops, process modeling and system or document analysis.Experience documenting user requirements, detailed process/program workflow diagrams, enhancement requests and repeatable bugs, and/or decomposing Features into prioritized, sprint-ready user stories for a specific product or module.5 years of experience combining analysis, design, configuration, and implementation of large-scale eCommerce and/or ERP Integrations or other integrations with a strong tax background and with experience of configuring tax software.Experience with integrating third-party enterprise tax products (e.g. Indirect Tax Determination, Taxware and/or Vertex) is highly desired.Experience creating End User Guides (Localized) and product knowledge base for internal and external users.Attention to detail and proven organization and analytical skillsAbility to work independently and autonomously. Be comfortable with ambiguity and exploratory research.Strong stakeholder engagement and management skills.Experience working with cross-functional and remote teamsGood communication, presentation and time management skills.Knowledge of IIBA BABOK, although a IIBA CBAP/AAC certification is preferred.Ability to facilitate communication between business and technology teamsDegree in Business and/or Computer Science, or related technical field or equivalent experienceExperience in Indirect Tax technologies and subject (Nice to have)Good knowledge of SQL and ability to write queries against Relational Databases e.g. Oracle, PostgreSQLFamiliarity of front-end technology such as React or AngularA basic understanding of data systems, system architecture and data warehouses and reporting applications.Experience of reviewing the data model and reporting requirements with the Data warehouse/ETL and Reporting team.Ability to use SQL and Microsoft Excel to create pivot tables, graphs and charts

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What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.