Kansas City, MO, US
4 days ago
Senior Business Process Analyst - Enterprise Transformation Office (Kansas City)

Burns McDonnell is excited to hire a Senior Business Process Analyst working in our Kansas City, MO office. Working within the Enterprise Transformation Office (EXO), you’ll collaborate across teams to help Burns McDonnell scale, innovate, and thrive as “One Burns Mac” into next 125 years.

As a Senior Business Process Analyst, you’ll play a pivotal role in driving business process optimization and continuous improvement at Burns McDonnell as part of a broader enterprise transformation. You'll bring clarity to the existence and maturity of key business processes— enabling smarter prioritization of improvement efforts based on operational needs and transformation goals.

Using techniques like process mapping, facilitation workshops, current/future state modeling, audits, root-cause analysis, and cost–benefit evaluations, you'll uncover opportunities and design targeted solutions that deliver real results. You’ll work closely with leaders and subject matter experts across the company to document, analyze, and refine critical ways of working.

Ideal candidates bring 7 years of hands-on BPM experience, fluency in BPMN 2.0, and a strong bias for action—turning complexity into clarity and driving measurable business outcomes.


Essential Functions:

Analyze business processes using structured techniques to identify gaps, inefficiencies, and opportunities for improvement.Collaborate with cross-functional teams to develop and implement new process designs and corresponding technologies that enhance organizational efficiency and effectiveness.Document and present clear findings, recommendations, and proposed solutions for process improvements.Conduct process audits and performance assessments to ensure sustained effectiveness of implemented processes.Collect, interpret, and report on process metrics and KPIs to support informed decision-making.Elicit and document business requirements for transformation initiatives ensuring alignment with the broader organization's goals and objectives.Create and maintain process documentation, including but not limited to:Process scope including roles, inputs, outputs, applications and dataCurrent- and future-state process modelsBusiness rules and decision modelsRelationships with other processes and values streamsVariations among GPs, locations, and departmentsMaintain the business process inventory in alignment with the process management framework.Responsible for overall QA/QC process adherence.Responsible for compliance with company and site safety policies.Performs other duties as assigned.Complies with all policies and standards.
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