Senior Business Process Analyst - Enterprise Transformation Office (Kansas City)
Burns & McDonnell
**Description** Burns & McDonnell is excited to hire a Senior Business Process Analyst working in our Kansas City, MO office. Working within the Enterprise Transformation Office (EXO), you’ll collaborate across teams to help Burns & McDonnell scale, innovate, and thrive as “One Burns & Mac” into next 125 years. As a Senior Business Process Analyst, you’ll play a pivotal role in driving business process optimization and continuous improvement at Burns & McDonnell as part of a broader enterprise transformation. You'll bring clarity to the existence and maturity of key business processes— enabling smarter prioritization of improvement efforts based on operational needs and transformation goals. Using techniques like process mapping, facilitation workshops, current/future state modeling, audits, root-cause analysis, and cost–benefit evaluations, you'll uncover opportunities and design targeted solutions that deliver real results. You’ll work closely with leaders and subject matter experts across the company to document, analyze, and refine critical ways of working. Ideal candidates bring 7 years of hands-on BPM experience, fluency in BPMN 2.0, and a strong bias for action—turning complexity into clarity and driving measurable business outcomes.
**Essential Functions:**
+ Analyze business processes using structured techniques to identify gaps, inefficiencies, and opportunities for improvement.
+ Collaborate with cross-functional teams to develop and implement new process designs and corresponding technologies that enhance organizational efficiency and effectiveness.
+ Document and present clear findings, recommendations, and proposed solutions for process improvements.
+ Conduct process audits and performance assessments to ensure sustained effectiveness of implemented processes.
+ Collect, interpret, and report on process metrics and KPIs to support informed decision-making.
+ Elicit and document business requirements for transformation initiatives ensuring alignment with the broader organization's goals and objectives.
+ Create and maintain process documentation, including but not limited to:
+ Process scope including roles, inputs, outputs, applications and data
+ Current- and future-state process models
+ Business rules and decision models
+ Relationships with other processes and values streams
+ Variations among GPs, locations, and departments
+ Maintain the business process inventory in alignment with the process management framework.
+ Responsible for overall QA/QC process adherence.
+ Responsible for compliance with company and site safety policies.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
**Qualifications**
+ Bachelors Degree in Business Administration, Management Information Systems, Operations Management, or related field.
+ Minimum 7 years of recent experience in business process improvement, business process management, strategic initiatives, and measuring success.
+ Proven expertise in business process modeling using BPMN 2.0 or other recognized standard.
+ Strong working knowledge of business process management and process improvement principles and governance practices.
+ Demonstrated bias toward action and value creation and avoid “analysis paralysis”.
+ Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
+ Ability to recognize patterns and interdependencies to uncover opportunities for reuse is preferred.
+ Able to bring multiple perspectives to the table and maintain objectivity.
+ Fast learner or aptitude for learning new things.
+ Familiarity with APQC Process Classification Framework or other process framework preferred.
+ Familiarity with the IIBA Business Analyst Body of Knowledge, ABPMP BPM Common Body of Knowledge and/or other relevant industry bodies preferred.
+ Experience with process management tools and/or process mining tools preferred.
+ Prior experience as a Business Analyst working on software solutions (SaaS, Custom, ERP, etc.) preferred.
**Join a Legacy of Innovation and Ownership**
At Burns & McDonnell, we don’t just build projects — we build careers, communities, and a brighter future. As a 100% employee-owned company, we empower our people to think boldly, act decisively, and deliver exceptional results. With over 125 years of innovation and excellence, we are a global leader in engineering, architecture, construction, and consulting services, driven by a shared mission: to make our clients successful. Be a part of a bigger story.
**Why Burns & McDonnell?**
Here, you’re not just an employee — you’re an owner. Our unique employee-ownership culture fosters collaboration, accountability, and a relentless pursuit of excellence. From day one, you’ll have a stake in our success, with access to industry-leading benefits that support your physical, emotional, and financial well-being. Our Total Rewards package includes:
+ Employee Stock Ownership Plan (ESOP): A game-changing benefit that rewards your dedication and drives long-term financial growth.
+ Comprehensive Health & Wellness Programs: From medical and dental coverage to wellness initiatives, we prioritize your well-being.
+ Career Development Opportunities: With robust training programs, mentorship, and a culture of continuous improvement, we invest in your growth.
+ Work-Life Balance: Flexible policies and a supportive environment ensure you can thrive both personally and professionally.
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
EEO/Disabled/Veterans
**Job** Administrative/Office Support
**Primary Location** US-MO-Kansas City
**Schedule:** Full-time
**Travel:** No
**Req ID:** 252233
**Job Hire Type** Experienced #LI-DS #COR N/A
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