Senior Business Manager
The Specialist Team Unit (STU) is the technical and solution-selling engine of MCAPS, driving growth, innovation, and customer success through deep expertise, cross-functional collaboration, and execution excellence. This is the largest sales organization within Microsoft Commercial And Partners Solutions (MCAPS) and plays a pivotal role in driving Microsoft’s commercial success. It is responsible for leading technical sales engagements across all solution areas: Modern Work, Security, Azure, Data & AI, Apps & Inno, and Business Applications.
STU’s mission is to accelerate and secure customers’ digital transformation through technical intensity, thought leadership, and deep solution expertise. STU translates customer business needs into MSFT value propositions, applying the relevant technologies to help customers achieve their goal - both business and people side. It operates at the intersection of customer needs, partner capabilities, and Microsoft’s innovation agenda.
STU collaborates closely with the Account Team Unit (ATU), Customer Success Unit (CSU), and Partners to deliver end-to-end value, from early-stage inspiration and solution design to deployment and consumption. In particular STU focuses on the “Inspire and Design” phase, where it helps shape customer vision and align offers to business outcomes. It is also accountable for securing customer commitments, qualifying opportunities, and transitioning milestones to CSU for delivery and adoption.
For the Business Manger role we are looking for someone who can partner with the STU lead to steer the organization towards the jointly defined goals, challenge and be a sounding board for the same STU lead as well guide cross functional Teams towards achieving business objectives in strong collaboration with Microsoft Netherlands Leadership Team. This requires a strong balance of strategic thinking, financial acumen, effective communication, team building and strong flexibility.
In addition, as the business landscape is constantly evolving, and a successful Business Manager must be adaptable and open to change. He/she should be able to adjust strategies, navigate uncertainties, and embrace new technologies or trends to stay ahead.
The role will be focusing 80% on STU related activities in partnership and under the leadership of the STU GM; for the remaining time, the BM will run activities beyond the STU scope, in collaboration with the Office of the CEO. This is an opportunity to get a broader exposure to the SLT. As for other BM roles in the Netherlands, we decided to have this role under the Chief of Staff.