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Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.
We are currently seeking a high calibre professional to join our team as a Senior Business Manager, Securities Services.
Principal Responsibilities
Business performance management
Track performance against strategic initiatives and develop action plans for underperforming businesses and segmentsProvide continuous challenge and support to ensure the business is focused on the right prioritiesEnsure strong business management cadence across the boardBusiness Management
Oversee daily operations of the Securities Services division, ensuring compliance with regulatory requirements and HSBC's internal policiesIdentify and drive opportunities to simplify and streamline processes, governance and the operating model, including engagement with Operations Collaborate with other departments to develop and implement strategic initiativesDrive innovation and digital transformation within the division, including measuring success factors such as client adoption rates, STP levels, reduction of manual processesEvent management of significant business issues, including contingency situations, cyber-attacks and information leakage incidentsStrategy enablement and support
Prepare SSv Asia submission materials for various senior forums (for e.g., quarterly business review packs, country strategy refresh packs, business and CTB updates). This requires navigating and influencing various stakeholders in region as well as in London, working to tight timelines, and producing very high quality output with minimal guidance from othersFacilitate connectivity and coordination between internal teams (i.e. Product, Client Management, NFR, etc.) and other HSBC teams (i.e. MSS, GB, WPB, etc.) to ensure alignment and execution of strategy at paceSupport the communication of SSv strategy updates to internal/external stakeholdersLeadership and teamwork
Provide support to the Regional Head of Business Management, SSv Asia and Regional Head SSV, Asia Pacific on ad-hoc projects and initiatives as directedPartner with Product Owners and Country Management to enable execution at pace by providing the support and guidance to clear the runway and navigate HSBC internallyRisk Management
In conjunction with NFR ensure appropriate governance oversight of risk issues, including identification of operational risks and implementation of risk initiativesSupport business in regulatory matters ranging from preparing for visits, presentation materials as well as facing them off where appropriateCoordination and support of assurance reviews and internal/external audits. Be a senior contact point in representing the businessPartner with NFR and the business to ensure all risk issues and action items are responded and closed in a timely mannerPeople
Support Asia leadership in building and promoting people engagement initiatives, including snapshot survey analysis actions