As a Senior Business Intelligence Engineer (BIE) on the Defect Elimination Analytics team, you will play a critical role in shaping the future of customer satisfaction by leveraging data to rapidly identify defects, understand their root causes, and prioritize improvement opportunities based on real business and customer needs. This is an exceptional opportunity to be part of a fast-paced, innovative environment that operates with the agility of a startup within the scale of Amazon.

The ideal candidate will be a part of a team where your entrepreneurial spirit is valued, and you will have the chance to wear many hats, contributing to diverse aspects of our defect elimination program. This candidate will thrive in our highly collaborative environment, working alongside talented Software Developers, Data Engineers, Research Scientists, and Program & Product Managers. Our culture is collaborative and welcoming, offering a supportive space for our team members to grow and make a significant impact.

Key job responsibilities
- Strong business judgment and organizational skills to effectively prioritize and manage complex projects.
- Ability to confidently voice your opinions and drive initiatives.
- Proven experience measuring product performance and translating data into actionable insights.
- Excellent collaboration skills with a proven ability to partner effectively with product owners and cross-functional teams.
- A detail-oriented, enthusiastic, and flexible approach to thrive in our fast-paced and dynamic environment.

This role offers a unique opportunity to make a tangible difference in the customer experience at Amazon, working with advanced technologies and a supportive, high-performing team.


A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan