Key Result Areas and Key Performance Indicators

S.No

Key Result Areas

Key Performance Indicators

1.

Growth in Area Revenues

% achievement on product-wise revenue and channel wise revenue targets in the Area (for all products)Generate new business additions of minimum 5 new customers – NBD of Rs. 100000/- every month for  A class cities, Rs.75000/- every month for B-Class cities & Rs.50000/-pm for  C class cities & develop continuous sales from the new sign-ups month after  month. Generate 80% business as per the Client Master Form potential within 60 days of sign ups.

·   Achievement of yield targets (Yield / piece) for all products

2.

Drive Market Growth

·   % increase in revenues from certain identified Industry Segments (e.g. Automotive, Life Sciences, etc.) / identified customers within the Area

3.

Drive enhancement in revenues via channel partners in the Area

·   Revenue targets achieved as per plan through RSPs and other channel partners

3.

Ensure timely collections for the Area

·   Logic Remittance target

·   Account Receivables (% reduction in receivables in excess of 60 days, 90 days, 150 days)

4.

Drive Sales capability, productivity and adherence to process

·   Adherence to Sales force and update on Sales KPIs

5.

Ensure Effective Development of New Products

·   Support in new Product Development and launch in Area as per plan

6.

Ensure Performance Driven Culture

·   Adherence to Performance Management system timelines and guidelines

7.

Drive employee morale and engagement

·   Employee Attrition (%)