Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

Success. Our winning team pursues excellence while learning and evolvingCareer growth. We develop industry leading talent because Ross grows when our people growTeamwork. We work together to solve the hard problems and find the right solutionOur commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Senior Business Analyst is an experienced IT functional systems analyst, project manager, and internal consultant working to improve or build business capabilities by facilitating the implementation of process and system improvements. Coordinates the efforts of internal and external staff, and of key business partners in the support of existing production systems and in the execution of new system projects. Serves as a functional and/or technical expert in one or more disciplines.

The base salary range for this role is $96,000 - $157,650. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Leading a cohesive team of internal and external technical staff, and of key users in the execution of new Merchandising projects by:

o Acting as a liaison between business stakeholders and IT leadership, translating high-level business strategy into actionable technical solutions.

o Championing change management initiatives, ensuring user adoption and engagement with new systems or processes.

• Leading efforts in the support of existing systems, processes, services and/or in the execution of new projects, ensuring that:

o Use cases and requirements are accurately captured

o Work with vendors to create wireframes and review with the business to ensure solution fits our needs.

o Detailed functional designs are created and handed off to Development Team

o Test and training plans are designed and executed successfully

o Communication to project managers and leadership is accurate/detailed and projects are completed on time and under budget

• Taking a leadership role in exploring and analyzing new processes, services, and application functions and technologies to:

o Gather detailed business requirements by facilitating workshops, interviews, and stakeholder meetings and translating them into effective solutions.

o Communicate complex technical concepts to non-technical stakeholders, ensuring mutual understanding across departments.

o Build and maintain strong partnerships with cross-functional teams, including IT, merchandising, support, and other stakeholders.

• Ownership of functional area; responsible for managing and optimizing the product backlog for merchandising or planning systems

• Supporting existing production systems

o Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causes

o Coordinating related support and development activities (whether they be internal or external)

o Support testing processes fixes and/or enhancements

o Assess application issues to identify root causes

COMPETENCIES:

People

• Building Effective Teams (for managers of People and Projects)

• Developing Talent (for managers of people only, N/A for this role/level)

• Collaboration

Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor's degree in information systems, computer science, or a related technical discipline required

• At least 5 - 8 years of experience supporting IT systems, processes or capabilities. Solid understanding of IT processes and dynamics within a complex, highly integrated environment

• A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices

• Strong problem solving, and root cause analysis skills

• Experience working with engineers and developers preferred

• Understanding of application development and software development lifecycle concepts

• Use Case and User Story Development

• Experience with Agile (Scrum and SAFe Framework) and Waterfall approaches preferred

• Experience working with Wireframing tools preferred

• Ability to work with business to understand processes and document requirements

• Experience with tools such as JIRA, Confluence, Azure DevOps, Visio, Power BI, Tableau, or equivalent.

• Familiarity with ERP or merchandising systems (e.g., Oracle Retail, SAP, Blue Yonder) and integration with planning and forecasting tools.

PHYSICAL REQUIREMENTS/ADA:

This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.

This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work." #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

N/A

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Apply