**Introduction** In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients the around world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. You’ll work with visionaries across multiple industries to improve the hybrid and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As a Senior Business Analyst you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. * Define use cases, epics, and user stories with clear acceptance criteria. * Gather, analyze, and document business requirements. * Act as the key liaison between business stakeholders and technical teams. * Support development teams with technical understanding and solution alignment. What we offer: * Individual career path * Access to countless trainings and certification offerings * A knowledge sharing culture * An environment where you are actively contributing your ideas * The possibility to work in projects in one of the largest IT companies **Required technical and professional expertise** * Extensive experience in business analysis and requirements gathering * Strong experience in writing epics, user stories and acceptance criteria * Proficient in data analysis using SQL * Excellent technical understanding across software systems * Experience in agile methodologies (Scrum/SAFe) * Fluent in German and English (written & spoken) * Swiss or EU nationality, or valid Swiss work permit **Preferred technical and professional experience** * Familiarity with UML and BPMN 2 * Experience in software testing * Understanding of IT Security principles * Knowledge of Jira IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.