Senior Business Analyst, Digital Services Team
Corporate Services- IT Solutions
Status: (1) Contract Full Time – Up to 18 months
Salary Range: $92,153 -$115,189 per annum plus comprehensive benefits
Hiring Range: $92,151 - $103, 670 per annum plus comprehensive benefits
Work mode: Hybrid* see below for more details about this work mode.
Location:10 Peel Centre Drive, Brampton
Hours of work: 35 hours per week
Join the Digital Services Team as a Senior Business Analyst and play a key role in driving technology innovation to improve service delivery for employees and residents. Collaborating closely with Public Works, you will help shape strategic outcomes by translating complex business needs into actionable IT solutions.
Key Responsibilities:
Act as an integrator and technical specialist, partnering with IT Project Managers, Business Partners, and clients.Define and manage project requirements, ensuring solutions deliver maximum value.Lead process improvement initiatives to enhance workflow efficiency.Capture and track business cases, benefits, and requirements through interviews, workshops, and prototypes.Assess proposed solutions to ensure they meet stakeholder needs and optimize service delivery.
Administrative work:
Design visual content i.e. work flow diagrams to simplify and communicate business concepts, project phases, and solutions.Document and analyze business processes, IT needs, and resource structures to drive informed decision-making.Coordinate the creation of comprehensive scopes of work for vendor procurement.Gather and model data to visualize and analyze complex project information.Capture, design, and document data flows and business processes for efficient execution.
Qualifications:
Undergraduate degree in business management, finance, math, statistics, accounting, information management systems or related fields with at least 5 years of work-related experience or an equivalent combination of education and experienceCertified Business Analysis Professional (CBAP) designation in good standing with the International Institute of Business Analysis (IIBA) is requiredWorking knowledge of the waterfall and agile project and program management lifecycles and of their commonly used methods, processes and practicesKnowledge of the TOGAF Enterprise Architecture Framework is advantageous Highly proficient in MS Office, PowerPoint and Excel (able to build pivot tables and complex formulas and use the data analysis module)Advanced experience working with business sponsors and other stakeholders to document requirements
Nice to have:
Organizational Change Management certification or an equivalent designationLean and or Six Sigma certification (Greenbelt) or equivalent designation Knowledge of IT Service Management (ITIL)
Apply now and help us build a better tomorrow with Peel Region! Join us—be bold, think big, and help shape a better tomorrow.
Perks That Make Work Fun (and Your Life Easier)!
At Peel Region, we believe in taking care of you. Here's what you'll enjoy when you join our team:
Top-Notch Benefits: Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) — starting on your very first day!OMERS Pension Plan: Voluntary enrolment to help secure your future with peace of mind.Vacation Time That Grows: Start with 3 weeks of vacation per year— because work-life balance is important!Personal Days Just for You: Enjoy 3 paid personal days and floating holidays to recharge whenever you need.Wellness First: Flexible hours to fit your lifestyle and prioritize your health and well-being.Performance Pays Off: Annual performance reviews with merit increases — your hard work is recognized and rewarded!Supportive, Respectful Culture: Work in an environment where leadership truly cares and inclusivity is celebrated.Learning & Growth: Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level.
We’ve got you covered — because we know happy, healthy people do their best work!