Our team and what we’ll accomplish together:
We are looking for a dynamic Senior Business Analyst to join our 5G/Industry Solutions Project Management Office. Our PMO is focused on introducing next generation products and services in transformative ways while creating an amazing customer experience.
What you’ll do:
This is a career-shaping opportunity that will develop you into a strong leader at TELUS by working in and across our end-to-end business environment. We collaborate with many teams across the organization to bring to life TELUS products and services that deliver extraordinary customer experiences. As a Senior Business Analyst you will take on the rewarding yet challenging role of enabling those processes.
Qualifications
What you’ll bring:
You have strong knowledge of operational applications, business products, and services You bring planning and readiness expertise for service offers including: requirements definition, stakeholder update presentations, user interfaces/processes, documentation, testing, communication on basic and/or individual components of projects, post launch stability, and ongoing evolution You understand processes and/or operational business readiness; you have a good understanding of project gating methodology and activities You possess analytical problem identification and problem solving skills; you have advanced ability to perform an appropriate level of assessment to recommend solutions; you make good decisions based on analysis, experience and judgment You have experience communicating effectively with leaders across different levels within the organization; you possess strong presentation skills You have knowledge of Waterfall, Agile (SAFe), Project Development Lifecycle, DevOps
The Spark You Bring
You have an extraordinary ability to build relationships, collaborate, and influence across multiple teams You are self-motivated and can take decisive action by assessing risk-adjusted options and prioritization across a multiple of concurrent projects and workstreams You have a real passion for working in a dynamic, high performance culture and for building, operating, and transforming new businesses You have a focus on continuous learning and development across multiple domains including industry best practices, technology trends, and customer experience opportunities
You Likely Also Bring
Certifications & Advanced Experience Business Analysis, SAFe, ITIL, Lean Six Sigma, or PMP certifications Experience in order-to-delivery and account lifecycle process development Strong technology/telecommunications background with strategic leadership experience